Cant Log in to real account

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arissinfuego
16
arissinfuego  

Can somebody help me with my account in MQL5.

Since I deposited an account I can no longer log in to my real trading account

its always back to demo account.

Sergey Golubev
Moderator
106730
Sergey Golubev  
You should contact with the broker you deposited the money to.

I mean: you deposited money to some broker (MetaQuotes is not a broker), they provided the real/live account to you and you can not login onto it using Webterminal and using installed Metatrader as well?
So, contact with the broker.
arissinfuego
16
arissinfuego  
Sergey Golubev:
You should contact with the broker you deposited the money to.

I mean: you deposited money to some broker (MetaQuotes is not a broker), they provided the real/live account to you and you can not login onto it using Webterminal and using installed Metatrader as well?
So, contact with the broker.

Thank you.That was informative.But the problem is, there's no broker I can follow up with in MLQ5.How do  I used my deposited account?

Eleni Anna Branou
Moderator
7036
Eleni Anna Branou  
Aris Sinfuego:

Thank you.That was informative.But the problem is, there's no broker I can follow up with in MLQ5.How do  I used my deposited account?

I think you mixed up your MQL5 account and your broker account.

If you deposited money with your MQL5 account, this money is not for trading, but for buying products and services in this website.

If you want to trade, you should deposit money in a real account with a broker.

Sergey Golubev
Moderator
106730
Sergey Golubev  

Did you deposit money to MQL5 portal here?
This money is not for trading (because MetaQuotes and MQL5 are not the brokers).

read this part of the article about - 

Forum on trading, automated trading systems and testing trading strategies

How to Start with MT5, a summary !

Sergey Golubev, 2017.03.12 08:23

MQL5.COMMUNITY PAYMENT SYSTEM

Internal payment system was initially created in MQL5.community for payment of fees to authors of Articles. But the community's life does not stay still, and plenty of services, useful for traders and implying commodity-money relations between two parties, has emerged on the web-site since the launch of the payment system:

  • Market — A store of applications written in MQL4 and MQL5 languages.
  • Signals — Selling trade signals at a subscription fee with monitoring trade results.
  • Virtual Hosting — A native solution for twenty 24/7 failure-free operation of your MetaTrader trading terminals.
  • Freelance — A meeting point for traders and MQL4/MQL5 developers.
  • MQL5 Cloud Network — Buying and selling free computational power of Strategy Tester agents to organize distributed computing.

The most popular payment systems WebMoney and PayPal are integrated for deposit and withdrawal. U.S. dollars are used as the currency unit. Eventually we implemented other ways of depositing to MQL5.community account: these are common plastic cards (CommerceGate), handy and rapid system not requiring additional confirmation (Neteller), and a solution oriented towards users from China (Netbanx).

Traders can also use MQL5 coupons to pay for products and services as well as to deposit funds to their accounts on the website. The coupons are distributed by some brokers among their clients for free.

  1. Security of Operations
  2. Deposit to Account
  3. Withdraw from Account
  4. How to Earn at MQL5.community
  5. How to Spend at MQL5.community
  6. Paying for services and depositing funds to an MQL5 account using coupons



Sergey Golubev
Moderator
106730
Sergey Golubev  
Aris Sinfuego:

Thank you.That was informative.But the problem is, there's no broker I can follow up with in MLQ5.How do  I used my deposited account?

If you deposited money to MQL5 portal mistakenly thinking that it is for trading so write to the service desk about it asking their advice -

Sergey Golubev
Moderator
106730
Sergey Golubev  

As to money for trading so use the following information about how to open free demo and/or real accounts - 

Forum on trading, automated trading systems and testing trading strategies

How to Start with Metatrader 5

Sergey Golubev, 2017.03.28 08:27

As many people are asking about "How to open account with MT5" and "How to add the broker to MT5" so I want to remind the following links:

MetaTrader 5 HelpOpen an Account

MetaTrader 5 Android OS HelpOpening a Demo Account 

MetaTrader 5 iPhone/iPad Help - Connecting to an Account and Opening a Demo Account 

-----------------

Simplified way to request a real account in MetaTrader 5 Android

Sergey Golubev
Moderator
106730
Sergey Golubev  

and - 

----------------

Find a Server by the Broker's Name:
https://www.mql5.com/en/forum/9950/page88#comment_3981953  
https://www.mql5.com/en/forum/214820

How to Start with Metatrader 5
How to Start with Metatrader 5
  • 2017.01.05
  • www.mql5.com
I decided to create this thread to help to myself and to the others to start with Metatrader 5...
Sergey Golubev
Moderator
106730
Sergey Golubev  

Just for newbies (if you are new to this website for example) - it is strongly recommended to read the following articles/posts/threads - 

============

1. User Memo

Forum on trading, automated trading systems and testing trading strategies

How to Start with Metatrader 5

Sergey Golubev, 2016.12.30 17:26

Just some reminding about how to insert code to the post (for new users/newbies) -read here, and read whole the article:MQL5.community - User Memo

Forum on trading, automated trading systems and testing trading strategies

How to Start with MT5, a summary !

Sergey Golubev, 2017.03.12 08:23

MQL5.COMMUNITY PAYMENT SYSTEM

Internal payment system was initially created in MQL5.community for payment of fees to authors of Articles. But the community's life does not stay still, and plenty of services, useful for traders and implying commodity-money relations between two parties, has emerged on the web-site since the launch of the payment system:

  • Market — A store of applications written in MQL4 and MQL5 languages.
  • Signals — Selling trade signals at a subscription fee with monitoring trade results.
  • Virtual Hosting — A native solution for twenty 24/7 failure-free operation of your MetaTrader trading terminals.
  • Freelance — A meeting point for traders and MQL4/MQL5 developers.
  • MQL5 Cloud Network — Buying and selling free computational power of Strategy Tester agents to organize distributed computing.

The most popular payment systems WebMoney and PayPal are integrated for deposit and withdrawal. U.S. dollars are used as the currency unit. Eventually we implemented other ways of depositing to MQL5.community account: these are common plastic cards (CommerceGate), handy and rapid system not requiring additional confirmation (Neteller), and a solution oriented towards users from China (Netbanx).

New Members introduction-the threadwhere you can introduce yourself

============

2. How to make a search on the forum/mql5 portal

3. Summaries

3.1. How to Start with MT5, a summary ! (incl the previous thread:How to start with MetaTrader and forex, the beginning) 
    MetaTrader 4 Help - Client Terminal – User Guide 
    MetaTrader 5 Help - Trading Platform — User Manual

3.2. All (not yet) about Strategy Tester, Optimization and Cloud

3.3. ASCTREND SYSTEM summary (incl 2 good EAs)

3.4. BRAINTRADING SYSTEM HowTo

3.5. PriceChannel Parabolic system (incl 2 versions of the EA)

3.6. Market Condition Evaluation (2 EAs were created)

3.7. Ichimoku

3.8. Financial and trading videos - Table of Contents

3.9. All about Calendar tab and Macro Economic Events

3.10 All about MQL5 Wizard : create robots without programming

============

4. First key article:
MetaTrader 5 - More Than You Can Imagine! 

============

5. The second key article:
Limitless Opportunities with MetaTrader 5 and MQL5 

============

6. How to add the broker to MT5:

6.1. MetaTrader 5 Help - Open an Account

6.2. MetaTrader 5 Android OS Help - Opening a Demo Account 

6.3. MetaTrader 5 iPhone/iPad Help - Connecting to an Account and Opening a Demo Account

============

7. Signals

============

8. Market

============

9. MQL5 VPS for MT4/MT5

9.1. How to subscribe to VPS https://www.mql5.com/en/forum/187872#comment_4851530 

9.2. You can move your VPS subscription from one account to another 
https://www.mql5.com/en/forum/172120#comment_4166892

9.3. MQL5 VPS description
https://www.mql5.com/en/forum/172553#comment_4185979 

9.4. Monitor VPS 
https://www.mql5.com/en/forum/188920#comment_4800677 

9.5. Synchronize - 
https://www.mql5.com/en/forum/211508 

============

10. Brokers

10.1. Find a Server by the Broker's Name:
https://www.mql5.com/en/forum/9950/page88#comment_3981953  
https://www.mql5.com/en/forum/214820

10.2. Help for beginners
https://www.mql5.com/en/forum/214904

10.3. US brokers
https://www.mql5.com/en/forum/12423/page500#comment_4736742

============

11. Promotion:
https://www.mql5.com/en/forum/9950/page88#comment_3982032  
https://www.mql5.com/en/forum/9950/page88#comment_3982030  
https://www.mql5.com/en/forum/9950/page88#comment_3982036  

============

12. Freelance, decompilation, the rules, examples of the decompiled code:
https://www.mql5.com/en/forum/203200 

============

13. General rules and best pratices of the Forum

13.1. Thread with the discussion

13.2. Forum rules

============

14. The thread about threadswhat's going around the forum everywhere  
Good thread if you are looking for something new and modern (and free one)

============

15. MT5, mql5, mql5.com suggestions for improvement thread

============

16. How to subscribe to topic or  invite a person into the topic - the thread

============

17. I just downloaded MT5 I am not sure how to pull up Cryptos - the thread.

============

18. Club of telepathsthe post in eng forum and the thread in rus thread. 

============

19. How to host an automated trading robot on Metatrader(how to attach EA to the chart for trading)
https://www.mql5.com/en/forum/238562#comment_7158340

MetaTrader 4 Help
MetaTrader 4 Help
  • www.metatrader4.com
For making a decision to trade, reliable on-line information is necessary. For that, quotes and news are delivered at the terminal in the real-time mode. On basis of on-line delivered quotes, it is possible to analyze markets using technical indicators and line studies. Expert advisors allow to work off routine of observing markets and the own...
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