Get in touch with developers using Service Desk! - page 83

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Jon Dixon
49
Jon Dixon  
Sergey Golubev:

You can check the following:

  • Have you logged in to the Community tab with your forum login/pass?
  • Have you connected to the trading account in Metatrader?
  • and this is the most often advise in such cases (which helps in most cases): reinstall Internet Explorer again. I had different errors on MT4 and MT5, and everything was fixed when I reinstalled Internet Explorer to the latest version (version 11 for now).

are you able to do this threw teamviewer??

Im having major problems i cant figure out why my downloader wont work.
Sergey Golubev
Moderator
118373
Sergey Golubev  
Jon Dixon:

are you able to do this threw teamviewer??

Im having major problems i cant figure out why my downloader wont work.

Not, I do not have teamviewer (and I do not like to go to the other person's computer).

Major issues related to download the Market prodict are the following:

  • the users did not fill Community tab in Metatrader with their forum login/password (your forum login is jondixon),
    and
  • the users did not check Internet Explorer to be the latest version installed on computer with Windows 10 (I am having version 11),
    and
  • Metatrader should be updated to the latest version (I am having MT4 build 1280 and MT5 build 2572).

So, check all those steps above, and find your purchased product using the search function on the top right corner of Metatrader:

Forum on trading, automated trading systems and testing trading strategies

Purchased Indicator is no longer in store and it has stopped working

Sergey Golubev, 2020.08.08 12:10

You can search this product by name: use search on the top right corner of Metatrader -


Pawelool
12
Pawelool  

Hello, 

Could you please add shortcut to MT5 to deselect all objects on the chart? 

Now if user wants to select just one object (when other objects are selected) then user needs  to:

  1. select object
  2. Click right
  3. Click deselect
  4. Select target

With shortcut :

  1. user deselect all with shortcut using keybord
  2. User select target
So its much more convinient. Could you please consider adding this to the backlog?
Algaea Sparkles
9
Algaea Sparkles  

I would like to unsubscribe from the MQL emails.

The email link is not working.

Sergey Golubev
Moderator
118373
Sergey Golubev  
Algaea Sparkles:

I would like to unsubscribe from the MQL emails.

The email link is not working.

go to your profile https://www.mql5.com/en/users/algaeasparkles/notifications
and change "Receive email messages of new: ..."
gnote1
175
gnote1  
Getting authorisation failed when trying to login to mql5 community?
Sergey Golubev
Moderator
118373
Sergey Golubev  
gnote1:
Getting authorisation failed when trying to login to mql5 community?

Make sure -

  • that you have Internet Explorer the latest version installed on your PC (I am having version 11);
  • that you are using the latest build of Metatrader,
  • that you are login to Community folder using your login (gnote1) - and not your email.
  • that your password is less than 10 characters (if your password is 10 or more characters - change this password; read this thread for information).

----------------

1. "authorization failed" issue solving #1
2. possible fixing #71 and #80
3. product is purchased but not downloaded yet https://www.mql5.com/en/forum/333647
4. all possible options and about what to do: post #9
5. how it was solved: post #13

product is purchased but not downloaded yet
product is purchased but not downloaded yet
  • 2020.02.26
  • www.mql5.com
the indicator shows in the terminal /market /purchased but next to the install button it says "product is purchased but not downloaded yet...
michael.bluered12
7
michael.bluered12  
Sergey Golubev:
go to your profile https://www.mql5.com/en/users/algaeasparkles/notifications
and change "Receive email messages of new: ..."
Hello Sergey 
First of all, thank you for paying attention to what I am going to say
I have a problem with  simultaneously exporting data(CSV Format) from  several indicators (such as RSI, MFI, etc.) for the  past few days. (MetaTrader 5 software)
Thank you for helping me solve this problem.
Sergey Golubev
Moderator
118373
Sergey Golubev  
michael.bluered12:
Hello Sergey 
First of all, thank you for paying attention to what I am going to say
I have a problem with  simultaneously exporting data(CSV Format) from  several indicators (such as RSI, MFI, etc.) for the  past few days. (MetaTrader 5 software)
Thank you for helping me solve this problem.

I am not a coder sorry.
I hope some experienced user may help with this situation.

If it is related to the excel so you can select some information below which may be usefull for example:

---------------

Excel

Systems and tools

  1. Working with Excel (tools, indicators, conversion ...) - the thread 
  2. Forex data converters thread 
  3. MULTI FIBO CALCULATOR with DDE off course - the thread 
  4. FX risk calculator with DDE - the thread 
  5. Excel Spreadsheet to simulate cost averaging strategies objectively - the thread 

Articles

  1. MQL5 Cookbook: Writing the History of Deals to a File and Creating Balance Charts for Each Symbol in Excel - the article
  2. How to Prepare MetaTrader 5 Quotes for Other Applications - the article

CodeBase

  1. Export Indicator's Values - MT5 tool 
  2. Export Calculated Prices & Indicator Buffers - script for MetaTrader 5
  3. Symbols to Excel - script for MetaTrader 5
  4. Export Summary Grouped by Symbols - script for MetaTrader 5
  5. Export Summary Grouped by Trading Days - script for MetaTrader 5
  6. VR Orders History MT5 Lite - script for MetaTrader 5
  7. DDE - Server - MT5 tool
  8. History Dump CSV with heat map for Excel analysis - MT4 tool 
  9. MS Excel: Data Exchange and Management - MT4 tool 
  10. Export to Excel in Real Time - MT4 tool 
  11. MetaCOT 2 CFTC ToolBox (Set of Indicators) MT4 - COT in Excel 
  12. Export Trades to excel - MT4 script 
  13. Converting hst-files into csv files - MT4 tool
MyNameWasTaken
24
MyNameWasTaken  

Good Morning!

I am not sure if this is the correct place to ask the following so, forgive me if  am at the wrong place.

On the metatrader5 app for android, on the Trade window under the 'Trade' button there is usually a plus/minus amount of all trades running... This amount have disappeared for some reason. I have search in settings and this site to find a solution but to no avail. I have deleted the app numerous times and re-installed it again but it will not show.. Please help... Thank you in advance!!

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