Get in touch with developers using Service Desk! - page 88

 
Volker Minkenberg:
Specified account has been used for subscribing to signals. Signals resale is prohibited.
  atm i am not using a signals  

Your trading account was used in the past for subscribing to another signal, you can't publish it as a new signal now.

Use a new trading account.

 

When are you going to fix the visual bug with the rectangles? that when you mark a rectangle from a certain date to another and change the time frame and when you zoom in, the rectangles disappear

 
Hi,i'm sana and i need your help please,i bought a trading robot and it's not working at all ,my broker say that there is No restrictions and also do the seller of robot but nothing.please can you help
 
إستراحة-Break:
Hi,please help my robot is not working 

Make sure -

  • that you have Internet Explorer the latest version installed on your PC (I am having version 11);
  • that you are using the latest build of Metatrader,
  • that you are login to Community folder using your login - not your email (your login is break1988).

----------------

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931  

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market/market_buy

General rules and best pratices of the Forum.
General rules and best pratices of the Forum.
  • 2019.03.05
  • www.mql5.com
General rules, enforced by moderators : ‌...
 

Hi.

I got a new MT4 account from my broker a few hours ago.

I tried to register my new account with mql but received the same message as the attached file.

I'm waiting for you to solve the problem.

Thanks

 
Can Pei Pu:

Hi.

I got a new MT4 account from my broker a few hours ago.

I tried to register my new account with mql but received the same message as the attached file.

I'm waiting for you to solve the problem.

Thanks

You can't use as a signal a trading account previously used to subscribe to a signal or publish one.

 
Eleni Anna Branou:

You can't use as a signal a trading account previously used to subscribe to a signal or publish one.

I have never used this account before.

I got this account newly issued by the broker a few hours ago.

Who used this account in the past?

I've checked the history of this account and I can't find any history at all.

If this account had previously been registered as a signal in mql, it would now be an inactive account.

You can delete it so I can register it again.

 
Can Pei Pu:

I have never used this account before.

I got this account newly issued by the broker a few hours ago.

Who used this account in the past?

I've checked the history of this account and I can't find any history at all.

If this account had previously been registered as a signal in mql, it would now be an inactive account.

You can delete it so I can register it again.

Check your trading account's account number, broker server and investor password carefully and try again.

Something must be wrong, otherwise you wouldn't get this warning message.

 
Eleni Anna Branou:

Check your trading account's account number, broker server and investor password carefully and try again.

Something must be wrong, otherwise you wouldn't get this warning message.

I tried 10 more times.

All the information is accurate, but the same message continues to appear.

"Specified account already being used as a sign"

My MT4 account ID is 70027519. 

It appears that there is an old signal that has been deactivated from your database. 

I want you to help me.

 
Can Pei Pu:

I tried 10 more times.

All the information is accurate, but the same message continues to appear.

"Specified account already being used as a sign"

My MT4 account ID is 70027519. 

It appears that there is an old signal that has been deactivated from your database. 

I want you to help me.

Use another trading account.

Reason: