⚠️ When a Broker Betrays You: My Experience with ZFX
By: Aan Isnaini (EA/Indicator Developer, MQL5 Seller)
“Not every stop loss is your mistake — sometimes, it’s their trap.”
Let me start with a clear disclaimer: I am not affiliated with any broker, and this article is not part of a black campaign or business competition. I write this solely as an experienced trader and developer who has spent years in this industry — and who now feels a moral obligation to warn fellow traders.
I’ve been active in the CFD trading space since 2019, and began developing custom Expert Advisors and indicators professionally in 2020. I’ve been a Seller on MQL5.com since 2022, with over 28,000 downloads of my free EA and several paid systems. My career spans 22 years in IT system development, and when I say something smells wrong — it’s because I’ve debugged systems longer than most brokers have existed.
This is the story of how ZFX, a broker I trusted and promoted, sabotaged my account and erased my trust—all for the sake of stealing a small trader’s balance.
Why I Trusted ZFX
Since 2022, I’ve used ZFX’s Cent Account extensively for forward testing, and I publicly recommended it to thousands of EA users. My reasoning was clear:
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ZFX offered a low-risk testing environment (Cent accounts are internal to brokers and not forwarded to LPs).
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Spreads and execution were stable, even for crypto pairs.
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I experienced no issues with withdrawals, despite their scheduled processing time.
I even trusted ZFX so deeply that I made my Cent account the master account in a 5-account copy trading setup with four other brokers. That level of trust isn’t given lightly. It’s earned—until it’s destroyed.
What Happened on May 21, 2025
My account was in a locked state, with buy/sell trades matching and floating for nearly 3 weeks. The strategy is simple: lock the risk until direction becomes clear. I’ve used this approach successfully for years.
Suddenly, on the morning of May 21st (GMT+7), I noticed a significant imbalance in my open trades. One position was inexplicably closed by Stop Loss — but I had never placed any SL.
Let me emphasize:
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No SL was set.
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Only one position was closed.
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The closure coincided with a price spike, resulting in Stop Out conditions that wiped my ZFX master account and negatively affected all four slave accounts under it.
This was not a trader error. This was surgical manipulation.
ZFX’s Response: Insulting and Inadequate
I contacted ZFX support (cs@zfx.com) immediately, provided screenshots and logs, and informed their Indonesia-based PIC (whom I had communicated with many times before).
Their official reply?
“There were several devices logged into your account...”
So what? I use a PC, a laptop, two mobile phones, and one VPS in London. That’s standard practice for traders. My password is known only to me, and it’s complex. They never showed evidence of who placed the SL — they just asserted it was me.
I asked for access logs, timestamps, metadata — anything. Nothing came. Just:
“We as a broker state that…”
That’s not proof. That’s evasion.
One Week Becomes Silence
After escalating the issue to their Indonesian PIC (who initially understood my argument well), I was told internal escalation would take one more week.
I waited.
No reply.
I followed up. Still nothing. The representative disappeared, and ZFX became a wall of silence.
My trust shattered.
What Does This Mean?
This was not a system glitch. This was intentional loss creation — a stealth Stop Loss placed to force a Stop Out and take my funds. Why? That’s the disturbing part.
Why would a broker risk its reputation for $1,500?
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Is ZFX’s cash flow collapsing?
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Are regional branches rogue while the parent company looks away?
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Is this happening to other traders who simply don’t notice or don’t speak up?
Big companies don’t collapse because of huge scandals — they collapse because of small corruptions that go unchecked.
A Message to Traders
If you’re considering ZFX, my advice is simple:
Don’t.
There are better, healthier brokers with Cent accounts, ECN, and STP options. Don’t be fooled by flashy websites, fancy licenses, or offshore registrations. None of it matters when the broker can steal from your account and blame you for it.
If you’re already a ZFX user, withdraw immediately. Don’t wait for the trap. Today it’s me. Tomorrow it could be you.
A Message to ZFX Management
This industry is built on trust. Traders trust you with their capital. That trust is sacred.
You broke it.
For $1,500, you chose theft over integrity. You didn’t even respond properly. You showed the world how untrustworthy you are when faced with accountability.
I don’t care about the money anymore. Keep it.
But I won’t stay silent. I will continue to speak, publish, and warn others. I will protect new traders from being the next victim of your deception.
Conclusion
I’ve attached proof to this article. I’ve documented every step. I don’t expect anything from ZFX anymore.
But I do hope other traders listen — before they find out the hard way.
Your capital is yours — until a broker like ZFX decides to take it.
If you're an MQL5 moderator reading this: I welcome any inquiry. My full screenshots, trade IDs, and correspondence history are available and will be submitted on request.
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Aan Isnaini
EA/Indicator Developer | MQL5 Seller
Whatsapp:+628121509995
Telegram: @aanisnaini
MQL5 Profile: https://www.mql5.com/en/users/aan.isnaini
