I did not see synchronization in the log ...
By the way, I passed your VPS log to the admins (hope they help).
Why are you telling it to me?
-------------------And yes, I reported to MetaQuotes about your case, and they may tell: when you made a synchromnization (I did not see it from log file), and how many charts with tools were attached during the synchronization (because I did not see any chart from your log file).
-------------------And if you want to get refund - so write to the serice desk to MetaQuotes.But please note - they will ask for details too (in the same way as I asked for log file from you this morning ...).
Metaquotes, please create service desk form where people can report VPS issues, this forum is not suitable solution for reporting VPS's issues.
How can I change VPS host server? For example MQL5 New York 5 to MQL5 London 7.
Change VPS server?As far as I know - it is currently impossible.Just hope that MQ will implement this feature.
My MT5 EA seems to has went rogue after using your VPS (NY Server)
It randomly places trades for me. It was working just fine before the VPS.
I'm not sure if its the problem with my EA or the VPS since I'm away on a vacation.
What could have caused my EA to malfunction besides the VPS?
Do not double post.
I have deleted your other topic
Anyone with the problem with error in Virtual Hosting: failed to connect to server 'MQL5 New York 11' ?
I'm facing the problem since 03/12. Unfortunately it's not possible to generate txt since the communication with the VPS fails. Follow my file! Today I lost my trades. I opened a ticket in the service desk, let's see what they do! I contract a virtual hosting just to not have this kind of headache.