Is there any Online chat support? - page 18

[Rabie37]

Hi 

I can't make payments in my account 

[Somsri Sarkar]

Hello,

Recently while changing the "About me" section. I have notice I can not add a new line or space to the paragraph. Is it bug or a permanent change?

Thank you in advance.

Regards

[NG]

Hi mql5.com is not working on my VPS Server.

Its saying Invalid Logon - also images are not showing on VPS Server, Where as everything is working fine on my laptop.

[Tural Jafarli]

please help me: when clicking chart window over new symbol to open the chart, it does not. Anyone who can help me?

[RScott1872]

I'm having problems getting a purchase downloaded onto my PC. keeps coming up that i need mql4buy link which i cannot locate. any help ?

[Sergey Golubev]

NG:

Hi mql5.com is not working on my VPS Server.

Its saying Invalid Logon - also images are not showing on VPS Server, Where as everything is working fine on my laptop.

If you are about MQL5 VPS for MT4/MT5 so this kind of VPS is per trading account, and it is not related to desktop computer or any laptop (because this VPS = the copy of your Metatrader in cloud). And VPS never show any images.

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Quick questions on MQL5 VPS (Syncing and Activations)
https://www.mql5.com/en/forum/337526

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to make in shorter:

Forum on trading, automated trading systems and testing trading strategies

...

Sergey Golubev, 2018.11.24 18:01

VPS is the copy of your Metatrader in the cloud.
To make this copy of your Metatrader in cloud so you need to open chart (or charts) and attach your EA to the chart (or to the charts) to ready to trade.
After that - you make the migration: you are synchronizing your Metatrader with open charts with EA attached to the charts - with the copy of your Metatrader in the cloud.

Once you synchronized (once you sent everything to VPS) so you can close your pc (in you want): your EA will work on VPS (means: your EA will work on the copy of your Metatrader in cloud).

And all those actions (with possibe errors) are written in your VPS log files (you can check it inside your home Metatrader).

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To make it shorter:

• Your MQL5 VPS = your "2nd Metatrader in cloud". I mean: there is the cloud (somewhere). And there is "your second Metatrader" there ... this "second Metatrader in cloud" is empty ... you will need to provide migration/synchronize.
• Migration = sending your EAs/indicators/open charts from your home Metatrader to MQL5 VPS (to "your Metatrader in cloud").
• You can synchronize the settings/open charts/EAs/settings of your EAs/changing the settings of your EA/opened charts - from your home Metatrader with MQL5 VPS (with "your Metatrader in cloud"). You can synchronize many time (as many as you want).
  
• Only open chart(s) with attached EA(s) can be migrated (can be synchronized) from your home Metatrader to MQL5 VPS (to "your Metatrader in cloud").
• Your EA(s) will work on MQL5 VPS (on "your 2nd Metatrader in cloud"), and you can close your home Metatrader, or use your home Metatrader with the other trading account, or any.
• Autotrading is always On in MQL5 VPS ("your second Metatrader in cloud" is having autotrading to be always ON irrespective of the settings of your home Metatrader).
• (limitation) Your EA will not work on MQL5 VPS (on "your 2nd Metatrader in cloud") if EA is using dll irrespective off -  you allowed dll or not in your home Metatrader (irrespective of the settings of your home Metatrader). It is necessary to see the code or to be a coder to know: your EA is using/calling dll or not).
• (limitation) It must be 64-bit client terminal (MT5) to use virtual hosting - means: your home Metatrader 5 should be 64-bit.
  MT4 does not have this limitation (because MT4 is always on 32-bit).

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[Sergey Golubev]

RScott1872:
I'm having problems getting a purchase downloaded onto my PC. keeps coming up that i need mql4buy link which i cannot locate. any help ?

And please find some posts where I collected all possible ways to fix it -

Forum on trading, automated trading systems and testing trading strategies

I cant install the purchased EA in MT5 platform

Sergey Golubev, 2020.05.21 13:36

Make sure -

• that you have Internet Explorer the latest version installed on your PC (I am having version 11);
• that you are using the latest build of Metatrader,
• that you are login to Community folder using your login; - not your email.

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1. "authorization failed" issue solving #1
2. possible fixing #71 and #80
3. product is purchased but not downloaded yet https://www.mql5.com/en/forum/333647
4. all possible options and about what to do: post #9
5. how it was solved: post #13

[Sergey Golubev]

Tural Jafarli:
please help me: when clicking chart window over new symbol to open the chart, it does not. Anyone who can help me?

right mouse click on Market Watch window - Symbols
and you will see all the symbols proposed by your broker to trade.

you can show some or all symbol if case you want to open the chart with that symbol.

[ATTAPHOL S.]

How do I automatically renew vps?  Have to deposit money into my mql5 account before the vps expiration date?? or will it be deducted via my debit card?

[mark oulundsen]

how do i get a refund for a signal channel that i purchased but has lost my money over and over again