Get in touch with developers using Service Desk! - page 42

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Eleni Anna Branou
Moderator
7425
Eleni Anna Branou  
Mehmet Haluk Tunc:

Hello ,

My signal %of profits , deposits and withdrawal values was changed suddenly. I wrote to the desk but they did not solve.

Here you can see from here <link removed> the right % of profits, montly % , correct deposits and withdrawals digits. Please compare it and correct into the right and old values.

Thank you very much.

This is usually happens when there is suspicious activity* in signal history.

Contact the Service Desk for details.

Mehmet Haluk Tunc
354
Mehmet Haluk Tunc  
Eleni Anna Branou:

This is usually happens when there is suspicious activity* in signal history.

Contact the Service Desk for details.

So if we made suspicious activity , why the myfxbook values was not changed ?

Eleni Anna Branou
Moderator
7425
Eleni Anna Branou  
Mehmet Haluk Tunc:

So if we made suspicious activity , why the myfxbook values was not changed ?

I don't know, this has happened again in the past with signals who had manipulated their history or deposited money in times of high drawdown in order to save their account.

This lowered their drawdown value, but it was not right for the subscribers who couldn't also deposit money and got burned.

If you can't recognize any of these, you should contact Service Desk and ask for an explanation.
Mehmet Haluk Tunc
354
Mehmet Haluk Tunc  
Eleni Anna Branou:

I don't know, this has happened again in the past with signals who had manipulated their history or deposited money in times of high drawdown in order to save their account.

This lowered their drawdown value, but it was not right for the subscribers who couldn't also deposit money and got burned.

I know and understand , but it was happened when we had a 1k stoploss , we did not add any money in any time until this values was changed. I was very surprised with.

Also our initial deposit 1023USD , but it was chaged into 1450USD. Let's say they can change every value but cannot change initial deposit into another. 

I mean it was wrong and manupulated to our subscribers  and 90 of them was gone for nothing .

Thanks for info.

Farrukh Aleem
1957
Farrukh Aleem  

I wanted to report a bug but cant find link where to report it.

Previously it was in service desk but now i don't see it anywhere .i am posting bug report here. I hope MQL service desk fixes it


To reproduce bug make this MQL5 ea file .

Hit debug to run it , and then click new order button , booom debugging will close and you will be back to IDE.

Kindly fix that bug .

Thank you.


Regards

Farrukh

//+------------------------------------------------------------------+
//|                                               bugreproducing.mq5 |
//|                        Copyright 2018, MetaQuotes Software Corp. |
//|                                             https://www.mql5.com |
//+------------------------------------------------------------------+
#property copyright "Copyright 2018, MetaQuotes Software Corp."
#property link      "https://www.mql5.com"
#property version   "1.00"

#include <Arrays\List.mqh>

CList myList1;
//+------------------------------------------------------------------+
//| Expert initialization function                                   |
//+------------------------------------------------------------------+
int OnInit()
  {
//--- create timer
   EventSetTimer(60);
   
//---
   return(INIT_SUCCEEDED);
  }
//+------------------------------------------------------------------+
//| Expert deinitialization function                                 |
//+------------------------------------------------------------------+
void OnDeinit(const int reason)
  {
//--- destroy timer
   EventKillTimer();
   
  }
//+------------------------------------------------------------------+
//| Expert tick function                                             |
//+------------------------------------------------------------------+
void OnTick()
  {
//---
   
  }
//+------------------------------------------------------------------+
//| Timer function                                                   |
//+------------------------------------------------------------------+
void OnTimer()
  {
//---
   listcall(myList1);
  }
//+------------------------------------------------------------------+
//| Trade function                                                   |
//+------------------------------------------------------------------+
void OnTrade()
  {
//---
   
  }
//+------------------------------------------------------------------+
//| TradeTransaction function                                        |
//+------------------------------------------------------------------+
void OnTradeTransaction(const MqlTradeTransaction& trans,
                        const MqlTradeRequest& request,
                        const MqlTradeResult& result)
  {
//---
   
  }
//+------------------------------------------------------------------+
//| Tester function                                                  |
//+------------------------------------------------------------------+
double OnTester()
  {
//---
   double ret=0.0;
//---

//---
   return(ret);
  }
//+------------------------------------------------------------------+
//| TesterInit function                                              |
//+------------------------------------------------------------------+
void OnTesterInit()
  {
//---
   
  }
//+------------------------------------------------------------------+
//| TesterPass function                                              |
//+------------------------------------------------------------------+
void OnTesterPass()
  {
//---
   
  }
//+------------------------------------------------------------------+
//| TesterDeinit function                                            |
//+------------------------------------------------------------------+
void OnTesterDeinit()
  {
//---
   
  }
//+------------------------------------------------------------------+
//| ChartEvent function                                              |
//+------------------------------------------------------------------+
void OnChartEvent(const int id,
                  const long &lparam,
                  const double &dparam,
                  const string &sparam)
  {
//---
   
  }
//+------------------------------------------------------------------+
//| BookEvent function                                               |
//+------------------------------------------------------------------+
void OnBookEvent(const string &symbol)
  {
//---
   
  }
//+------------------------------------------------------------------+

void listcall(CList &mylist){

}


 

Thato Motaung
20
Thato Motaung  

how to withdraw

Marco vd Heijden
Moderator
8625
Marco vd Heijden  
Thato Motaung:

how to withdraw

Click withdraw button.

Jason Ren
22
Jason Ren  
Hi,

I ordered an indicator from the site. However, when i click install the indicator on the main window. The indicator never came up and it's still demo. Can you please verify on how to obtain the full version? Thank you.
Jason Ren
22
Jason Ren  
when i click install on the terminal,MT4 pops up and i cannot find the relevant  indicator anywhere besides the demo version. Can someone help please? Thank you.
Sergey Golubev
Moderator
107241
Sergey Golubev  
Jason Ren:
when i click install on the terminal,MT4 pops up and i cannot find the relevant  indicator anywhere besides the demo version. Can someone help please? Thank you.

Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931  

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market_buy

How to Start with Metatrader 5
How to Start with Metatrader 5
  • 2016.06.10
  • www.mql5.com
I decided to create this thread to help to myself and to the others to start with Metatrader 5...
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