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You are the 'millionth' member who makes the same mistake, you must login into your MQL5 account with your kusai1978 login and NOT YOUR EMAIL!
hi Eleni,
i did log in into my account as kusai1978 ,but still i am not able to see the products i bought last few weeks? whats going on ?
thank you
hi Eleni,
i did log in into my account as kusai1978 ,but still i am not able to see the products i bought last few weeks? whats going on ?
thank you
Use search function on the top right corner of Metatrader to find the product.
Make sure that metatrader accepted your Community login (you can check it on metatrader journa), and that you have Internet Explorer the latest version installed on your computer (I am having version 11).
Besides, please do not confused: MT4 products should be using on MT4, and MT5 products should be used on MT5 terminal (I mean: do not try to find MT4 product on MT5 terminal).
Forum on trading, automated trading systems and testing trading strategies
Purchased Indicator is no longer in store and it has stopped working
Sergey Golubev, 2020.08.08 12:10
You can search this product by name: use search on the top right corner of Metatrader -
Use search function on the top right corner of Metatrader to find the product.
Make sure that metatrader accepted your Community login (you can check it on metatrader journa), and that you have Internet Explorer the latest version installed on your computer (I am having version 11).
Besides, please do not confused: MT4 products should be using on MT4, and MT5 products should be used on MT5 terminal (I mean: do not try to find MT4 product on MT5 terminal).
hi eleni,
i am talking about mql5 website,not metatrader.???
i cant see the products i purchased from mql5 next to my purchased section.?why?i hope you fix this problem.
thank yiu
hi eleni,
i am talking about mql5 website,not metatrader.???
i cant see the products i purchased from mql5 next to my purchased section.?why?i hope you fix this problem.
thank yiu
I am not Eleni :)
If you really purchased the product so this product is in your Metatrader, and please follow the instruction I provided ion the previous post about how to install.
In the terminal, one category is added to this all:
Hence the difference.
hi Eleni,
i did log in into my account as kusai1978 ,but still i am not able to see the products i bought last few weeks? whats going on ?
thank you
If the purchases you are talking about are here: https://www.mql5.com/en/users/kusai1978/market
will be on your MT4/5 Market tab too, under Purchased option on the left side, if you login with the same MQL5 account login (kusai1978).
I am not Eleni :)
and make sure that you bought the products under your kusai1978 username.If you really purchased the product so this product is in your Metatrader, and please follow the instruction I provided ion the previous post about how to install.
hi,
all the products i bought ,i paid for it.my bank account transaction has this evidence. Also you should have a history record of the payments.
any traders has the right to install the product on 5 different metatraders,or may be 10.depending on the sellers.
kindley fix this problem ,or refund the money to my mql5 account.
thank you
hi,
all the products i bought ,i paid for it.my bank account transaction has this evidence. Also you should have a history record of the payments.
any traders has the right to install the product on 5 different metatraders,or may be 10.depending on the sellers.
kindley fix this problem ,or refund the money to my mql5 account.
thank you
I still don't see a screenshot of your purchases.