how to contact customer service? thank You - page 7

[Eleni Anna Branou]

7844744 Christian:
Hy I'm trying to create a real account on Mt5

Find a broker and open your real trading account.

MQL5.com is not a broker nor offers real trading account is it is stated in the right side of this website's footer.

[Alvin Santiago]

after turning off my internet I'll go back to practicing again..but it's cannot working again,,please help me I need know everything about this thread hope to continues my practice.thank you

[Sergey Golubev]

Alvin Santiago:
after turning off my internet I'll go back to practicing again..but it's cannot working again,,please help me I need know everything about this thread hope to continues my practice.thank you

Find Metatrader broker (there are a lot of Metatrader brokers, use google to find), and open the account according to their condition on their websites.
Try with demo first.

1. The article - MQL5.community - User Memo 

2. MetaTrader 5 Help - Open an Account

3. Where Do I start from?
https://www.mql5.com/en/forum/212020 

4. MetaTrader 5 Help - Trading Platform — User Manual 

5. How to make a search on the forum
https://www.mql5.com/en/forum/193510 

6. Find a Server by the Broker's Name: 
https://www.mql5.com/en/forum/214820

7. My list of brokers: https://www.mql5.com/en/forum/353226/page3

[1158140Ngp]

federica231094:

how to contact customer service? thank You

I would like to create an real account 

[Eleni Anna Branou]

1158140Ngp:
I would like to create an real account 

Find a broker, MQL5.com is not a broker not offers real trading accounts.

[Dave Lawrence]

federica231094:

how to contact customer service? thank You

How do you contact customer service?thanks

[Eleni Anna Branou]

Dave Lawrence:
How do you contact customer service?thanks

• Contacts and requests

[Sergey Golubev]

Dave Lawrence:
How do you contact customer service?thanks

• The service desk is dealing with the financial issue only (and this financial issue should be related to this mql5 portal).
• If you have any issue with the broker, trading accounts and money for trading so you should contact with the service of your broker.
• And for any technical issue related to Metatrader, how to install Metatrader, how to install the signal subscription and more - use this traders discussion forum.

[Ayoro2020]

federica231094:

how to contact customer service? thank You

I can't login to my mt4

[Sergey Golubev]

Ayoro2020 #:
I can't login to my mt4

If it is about Community tab in Metatrader so fill it with your forum login and forum password. Your forum login is ayoro2020 (do not use your email for login).

If it is about your real/live trading account so ask your broker for support.

if it is about demo trading account so - open the other demo account with same or any other broker (because many brokers are providing the demo accounts for limited time only).

My example about Community tab:

Forum on trading, automated trading systems and testing trading strategies

...

Sergey Golubev, 2021.01.04 16:50

...

1. I made Community login:

2. and checked in Metatrader journal:

3. I checked Internet Explorer installed on computer:

4. I checked the settings of Internet Explorer: yes, I can use the chat with not a problem by sending/receiving the messages:

5. Signal tab works:

6. Market tab works: