how to contact customer service? thank You - page 5

Eleni Anna Branou  
14921492Ab:

Does MQL5 have MT4 platform?

MQL5 is the coding language for MT5, MQL4 is the coding language for MT4.

William Roeder  
14921492Ab: Does MQL5 have MT4 platform?

If you had used this (before posting), you would have found (among 100+) Where to download MT4? - General - MQL5 programming forum 2017.04.31
   How To Ask Questions The Smart Way. 2004
      How To Interpret Answers.
         RTFM and STFW: How To Tell You've Seriously Screwed Up.

It has been years since you could download MT4 from Metaquotes. You can only get it from a broker's website.
          Where to download the orginal MT4 installer - MQL4 programming forum 2018.01.29

Possibly the "clean MT4" download link:
          MT4 download - General - MQL5 programming forum #2 2019.03.13

Possibly MetaQuotes' MT4 Installation Link

Hozifa Berti  
Hi I bought your <Deleted> For $999 Now the price $499 ,
You said discount %50 for today next price will be $1999.
Can explain way you charge me $999 


<Deleted>

Keith Watford  
Hberti:
Hi I bought your <Deleted> For $999 Now the price $499 ,
You said discount %50 for today next price will be $1999.
Can explain way you charge me $999 


<Deleted>

Contact the seller or Service desk.

https://www.mql5.com/en/contact

Nobody in the forum can do anything.

Contact Us
Contact Us
  • www.mql5.com
Send your messages and see the history of your requests to the mql5.com support team even if you are not registered on the website.
Corneil Ac  
Hello, i just purchased a signal. I can see it's associated to my account but I don't see any trades being copied. However, I can see that the owner of the signal has been carrying out some trades. Please I need help
Sergey Golubev  
Corneil Ac:
Hello, i just purchased a signal. I can see it's associated to my account but I don't see any trades being copied. However, I can see that the owner of the signal has been carrying out some trades. Please I need help

You can check the subscription procedure (just in case you missed something) -

How to Subscribe to MT4/MT5 Signal -
https://www.mql5.com/en/forum/189731
  (MT4)
https://www.mql5.com/en/forum/336422
  (MT5)

Besides, you can look at Metatrader journal (or at MQL5 VPS journal if you are using this VPS) to understand which trades were missed and why.

How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)
  • 2017.04.10
  • www.mql5.com
Below are step by step instructions, of how to subscribe to a MΤ4 signal: 1. Register a MQL5 account: https://www.mql5.com/en/auth_register 2...
raphmau  
On 4th of April 2021,I Paid for 3 Months rent for VR SMART GRID EA ROBOT, the product have not delivered  to me .please how can i received the product ?
765234875  
federica231094:

how to contact customer service? thank You

Dear Sir Madam I would like to perchase the <Deleted> 30 pounds on your website however would like to know if this gives you the main chart template not the standard line and candle versions thanks.
Your Sincerely 
Thomas Smith 
Reason: