Frequently Asked Questions about the Signals service - page 135

Sergey Golubev
Moderator
120298
Sergey Golubev  
cheikh14:
I subscribed to the MQL5 VPS from the computer for $ 15 and also subscribed to the copy service and copied a suitable trader for my capital, and I am currently following my account from my personal phone, but the problem is, come, a trader opened  5 trades and did not open any deal with me.  What is the solution, please can you help me?
You can look at VPS journal to check about what it written there.
Most probably - it is related to the mapping (your broker and the signal provider's broker is different by symbols for mapping).
Juvenille Emperor Limited
Moderator
15481
Eleni Anna Branou  
cheikh14:
I subscribed to the MQL5 VPS from the computer for $ 15 and also subscribed to the copy service and copied a suitable trader for my capital, and I am currently following my account from my personal phone, but the problem is, come, a trader opened  5 trades and did not open any deal with me.  What is the solution, please can you help me?

Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)