Ok I had the same problem here is what you need.
1. A mobile phone
Step 1. login to mlq5.com on your mobile phone go to the seller tab and upload a picture of your drivers license, passport or what ever and this is going to open your camera app take the picture as instructed (legible and at least 50% of the picture size) click the check make and the file should upload.
Step 2. Login mlq5.com on your pc or mac too so now you logged in on your phone and your computer. Click open the qr code on your PC and then on your phone click upload photo with qr code and your mobile camera will open. now make sure you get the full qr code from your computer in the picture with you straight on no angles. (get help if you need it) Click the check make and you should be all set.
This is the only way I could get it to work making sure I uploaded both pictures straight from my camera on my phone.
This was my experience too
This is AI environment.
We must get used to it.
(It is best to start a new profile as there is no way to correct something as basic as that. Since this is a AI (artificial intelligence system here on MQL) )
Forum on trading, automated trading systems and testing trading
Verification as a seller lasts a week and nothing
Rashid Umarov , 2019.04.26 22:14
It take me 7 days time and energy.
Why there is not any example to show how must be the photos?
I am very upset with these system.My money could not be withdrawn and no responding from support.
If it is related to your mql5 forum account so read this part of the article about the condition to withdraw and how to withdraw - MQL5.community Payment System - Withdraw from Account
1. Upload a photo of any of the following documents:
May I ask?.. Do I need to selfie with the front of the card ?
I had uploaded full frame of document,But it didnot work.
Dears, good morning!
Profile ado waiting for pressed profile for seller ...
What is the deadline for completing the application?
Select on the top of this page (by clicking the flag) the language of the forum that you want to participate. Probably nobody will understand your messages here in Portuguese, because this is the forum in English.
As for the question, I do not know if there is a time limit for this, it is usually fast.
If they do not respond to your request in 2-3 days, something must be wrong, contact the moderator or re-enter your documents.