Hi everybody. It is my first time to purchase product in the Market. Unfortunately, the transaction by credit card is rejected at every moment. Even if I change the credit card. Also, is impossible to reach the helpdesk, the link doesn't work. Is someone has other solutions?
How to reach Service Desk, is explained here
I really sympathize with your problem, but you really deposited $16,000 with some unknown broker, you've never heard before?
I am really sorry but you will never find the bottom of this, these scam firms use a false office address, email and phones and all the names they use are all fakes of course.
The whole world shouts about such scam schemes and people are falling for them every day.
I never understood why people go for such unknown and risky schemes, when there are hundreds of trustworthy and regulated firms out there...
I know that the promise of getting rich fast is what they use to attract victims, but when you are in doubt there is no doubt.
what's happened to webmoney?
You can't transfer MQL5 account money to your trading account, but you can contact the Service Desk about it:
What profits are you referring to?
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