Frequently Asked Questions about the Signals service - page 13

GBWT094114
2674
GBWT094114  

Win4free

There was a problem with the signal, when the provider opened a Gold Order, some of the clients got all the orders closed by the system, and went into a loss.

MetaQuotes should make sure the system is working properly before clients lose their money.

Thank you. 

CHIRAG PARIKH
535
CHIRAG PARIKH  

Hello

 

I can not see "ADD Review" button in one of my signal subscription.

Can you plz help. 

103927
7
103927  

Subscribing the signal from backend issue i.e from webiste

I am not able to change the % of deposit to be used or the deviation/ slippage on MT4 if I subscribed for the signal from back end.

Alain Verleyen
38404
Alain Verleyen  
103927:

Subscribing the signal from backend issue i.e from webiste

I am not able to change the % of deposit to be used or the deviation/ slippage on MT4 if I subscribed for the signal from back end.

Can you post a screenshot ?
103927
7
103927  
angevoyageur:

Can you post a screenshot ?

Dear Sir,

Plz check the screen shot and let me know what steps I need to follow after this.

Regards,

Steven


Files:
1.JPG 55 kb
Simon Gniadkowski
17696
Simon Gniadkowski  
103927:

Subscribing the signal from backend issue i.e from webiste

I am not able to change the % of deposit to be used or the deviation/ slippage on MT4 if I subscribed for the signal from back end.

Why can't you subscribe from MT4 and make the change there ?

 

Alain Verleyen
38404
Alain Verleyen  
103927:

If you subscribed from website, then you have to go to your MT4 platform, to the Options (see RaptorUK screenshot above) and then Community tab. There enter your mql5.com login/password, and go to Signals tab, you can then configure your signal.

https://www.mql5.com/en/articles/523

How to Subscribe to Trading Signals
How to Subscribe to Trading Signals
  • 2012.10.09
  • MetaQuotes Software Corp.
  • www.mql5.com
"Signals" in MetaTrader 5 trading platform allow traders to connect to any signal issued by providers. Select and subscribe to any trading signals provider to copy all his or her deals on your account.
103753
4
103753  
angevoyageur:

If you subscribed from website, then you have to go to your MT4 platform, to the Options (see RaptorUK screenshot above) and then Community tab. There enter your mql5.com login/password, and go to Signals tab, you can then configure your signal.

https://www.mql5.com/en/articles/523

Dear sir,

Suppose I want to subscribe for the signal Tomorrow at 00:00 hr. Setting up this signal will show an inactive signal. I have understood this part.

But when the signal is inactive I am not able to change the setting of signal on MT4. I have attached the image what MT4 will show.

What I want is that when the inactive signal got active then the signal setting should be the default setting which I want to implement. How to do so ?

Files:
Alain Verleyen
38404
Alain Verleyen  
103753:

Dear sir,

Suppose I want to subscribe for the signal Tomorrow at 00:00 hr. Setting up this signal will show an inactive signal. I have understood this part.

But when the signal is inactive I am not able to change the setting of signal on MT4. I have attached the image what MT4 will show.

What I want is that when the inactive signal got active then the signal setting should be the default setting which I want to implement. How to do so ?

I think it's only possible to change the settings when a signal is active.

You can make the suggestion of what you want, you have to write to ServiceDesk.

Get in touch with developers using Service Desk!
Get in touch with developers using Service Desk!
  • www.mql5.com
We therefore attach great importance to all user reports about issues in our programs and try to answer each one of them.
103753
4
103753  
angevoyageur:

I think it's only possible to change the settings when a signal is active.

You can make the suggestion of what you want, you have to write to ServiceDesk.

Dear sir,

Would request you to reply to these ques.

1. why the signal not gt activated if I set it to activate tomorrow at 00:00 hrs? how to use it correctly? And what timezone it follow ?

2. if it get activated, what is the risk setting it will use? (since we are not allowed to set it when is inactive)

Thanks & Regards,

Steven