Frequently Asked Questions about the Signals service - page 116
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I paid a subscription to copy trades on my live account from a signal provider. I am using a VPS.
One of his trade was copied 4 times on my account after the only original trade was closed. Each false trades were copied at near 5 minutes interval and always using the same entry price, take profit and stop loss. These trades cause additional losses. What is the problem and how to solve it ?
Below is the original signal and the 4 false trades.
Thank you
2020.04.24 07:00:02.033 '4105684': Signal - signal provider position #291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970 copied
2020.04.24 11:19:03.824 '4105684': Signal - position [#291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970] copied successfully
2020.04.24 11:24:03.776 '4105684': Signal - position [#291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970] copied successfully
2020.04.24 11:29:03.339 '4105684': Signal - position [#291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970] copied successfully
2020.04.24 11:34:02.667 '4105684': Signal - position [#291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970] copied successfully
I paid a subscription to copy trades on my live account from a signal provider. I am using a VPS.
One of his trade was copied 4 times on my account after the only original trade was closed. Each false trades were copied at near 5 minutes interval and always using the same entry price, take profit and stop loss. These trades cause additional losses. What is the problem and how to solve it ?
...Did you close some trades manually?
If you close any trade so this trade may be opened by itself (if this trade is still open in signal provider).
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1. It is not advisable to begin copying a signal with open positions - wait for the signal to close all positions and then synchronize with it.
2. Manually closed trades are again syncronized with Signal's opened positions: post #1 (the setting for your - about what to do) and post #9 (if you want to close some trades anyway - about HowTo).
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If you are on MQL5 VPS for MT4/MT5 (and if my above suggestion will not help) so you can change the VPS server.
How to migrate the signal subscription from one VPS server to the new VPS from your profile:
https://www.mql5.com/en/vps/subscriptions
I paid a subscription to copy trades on my live account from a signal provider. I am using a VPS.
One of his trade was copied 4 times on my account after the only original trade was closed. Each false trades were copied at near 5 minutes interval and always using the same entry price, take profit and stop loss. These trades cause additional losses. What is the problem and how to solve it ?
Below is the original signal and the 4 false trades.
Thank you
2020.04.24 07:00:02.033 '4105684': Signal - signal provider position #291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970 copied
2020.04.24 11:19:03.824 '4105684': Signal - position [#291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970] copied successfully
2020.04.24 11:24:03.776 '4105684': Signal - position [#291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970] copied successfully
2020.04.24 11:29:03.339 '4105684': Signal - position [#291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970] copied successfully
2020.04.24 11:34:02.667 '4105684': Signal - position [#291026485 buy 0.08 USDJPYb at 107.703 sl: 107.568 tp: 107.970] copied successfully
A reason could be that since you copy the TP and SL levels, the position hit TP or SL on your side and closed, but since it was still open on the signal provider side, it was opened again upon synchronization.
I provide signals on live account (Paid subscription), can i change the company that I do trades on it's trading platform and transfer the clients to the new trading platform without charging my clients a new subscription fee?
Contact the Service Desk for such financial issues, we can't help you here.
How I fix MQL5.community authorization failed I have subscribed to a signal but can't active it due to the above message.
You have the wrong MQL5 account password, reset it here: https://www.mql5.com/en/auth_forgotten