1. Troubleshooting Guide
| Issue | Possible Cause | Solution / Fix |
|---|---|---|
| EA not visible in Navigator | You may have purchased an EA for MT5 but are running MT4, or vice versa. | Double-check whether your EA is designed for MT4 or MT5 and make sure you are using the correct platform. |
| EA attaches but won’t trade | Live trading disabled or magic number conflict | In EA Common tab, enable “Allow live trading”. Verify unique Magic |
| Dashboard does not appear | `Show Dashboard` disabled | Set `Show Dashboard = true` in Inputs and reload EA. |
| Orders opened but closed immediately | Broker requotes, spread too high, invalid SL/TP | Check spread filters, increase `Stop Loss / Take Profit`, enable time filters. |
| EA performance slow / laggy | Chart objects overload or heavy optimization load | Disable dashboard; reduce number of chart indicators; limit optimization input ranges. |
| Connectivity/VPS issues | Unstable internet or MT5 session lost | Use reliable VPS provider; enable auto-reconnect. |
Tip: Check the Experts and Journal tabs for detailed error logs.
2. Frequently Asked Questions (FAQ)
Q1: Can I run multiple instances on different symbols?
A: Yes. Attach one FxS Moving Average Pro EA per chart/symbol; ensure each uses a unique Magic Number to avoid trade interference.
Q2: How do I load my optimized settings?
A: Save your optimized `.set` file in `\MQL5\Presets`. In the EA’s Inputs tab, click Load and select your file.
Q3: Does the EA support hedging accounts?
A: Yes. FxS Moving Average Pro EA is compatible with both hedging and netting account types.
Q4: What timeframes work best?
A: Default strategies perform well on H1–H4. Use optimization to test other timeframes for your symbol.
Q5: How can I disable recovery for a specific strategy?
A: In Inputs, set `Use Loss Recovery = false`. The EA will trade only standard MA signals.
Q6: My broker uses 5-digit pricing—do I need to adjust inputs?
A: The EA auto-detects digit format and adjusts pips accordingly. No manual changes needed.
Q7: What should I do if backtests look different from live results?
A: Ensure backtest spread, slippage, and execution model mirror your broker’s live conditions. Consider tick data import for accuracy.
Q8: How often will I receive updates?
A: Updates are released quarterly or as needed for bug fixes and new features. Check the MQL5 Market page under Updates.
