Discussing the article: "Launching MetaTrader VPS: A step-by-step guide for first-time users" - page 3

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Hi, I rented a VPS, I have not been able to migrate my MT4, when I open the VPS button on the platform I always get the payment window. Where should I click to migrate the platform to the VPS ? Thank you.
 
domgo640 #:
Hi, I rented a VPS, I have not been able to migrate my MT4, when I open the VPS button on the platform I always get the payment window. Where should I click to migrate the platform to the VPS ? Thank you.

You need to setup your MQL5 VPS from the trading account you used to subscribe in the first place.


Launching MetaTrader VPS: A step-by-step guide for first-time users




Read the last steps 15-25 of these guides below to understand how MQL5 VPS works:


 
I use Tickmill EU, I am not able to complete the purchase of VPS. I enter the data during the payment process, press Pay and the purchase is not completed?
 
can we switch brokers or we have to get a vps for each broker? can i put the vps on another broker?
 
MetaQuotes:

A new article Launching MetaTrader VPS for the first time: Step-by-step instructions has been published:

Author: MetaQuotes

clyvamara #:

Hello,

I have just installed a vps but when I want to migrate my data, I get an error message.
the status of my vps is stopped, how can I start it?

Thank you for your help

I have a similar problem with my two vps. I don't know how to fix it and I don't know how to contact MQL5 technical support to find a solution.

here are the log messages:

2026.02.25 12:35:28.212 Virtual Hosting 6787591: failed to get logs [1001] (connect to 129.232.176.58 failed)

2026.02.25 12:35:55.903 Virtual Hosting 6787826: 'VPS South Africa 02' failed to send status command [1001]

2026.02.25 12:36:24.963 Virtual Hosting 6787591: failed to send migration data [1001] (connect to 129.232.176.58 failed)


and when I ping the address 129.232.176.58, I get a response but how do I explain the lack of communication?

I uninstalled MT5 and re-installed it, but it didn't change anything.

Thank you for your help...
Files:
tips.jpg  41 kb
 
BriceTamsu #:
I have a similar problem with my two vps. I don't know how to fix it and I don't know how to contact MQL5 technical support.

This is a communication error, please try the following:

1. Restart MT5 and try migration again.

2. Restart router and try again.

3. Test using a VPN. If migration works with VPN → ISP routing issue confirmed.

4. Try a different internet connection.

 
Why can't I access the VPS I purchased? I also can't open the virtual hosting interface in the tools. How many VPSs can a community account open at most?
 
zhaopeng #:
Why can't I access the VPS I purchased? I also can't open the virtual hosting interface in the tools. How many VPSs can a community account open at most?

Make sure that you are logged into your MQL5 account in MT5 >> Tools >> Options >> Community and check the Journal tab of your MT5 terminal for any errors, because China has been actively restricting access to mql5.com and various foreign exchange (forex) provider platforms through its "Great Firewall".

Also confirm that (MQL5) VPS is enabled as an option in MT5 >> Tools >> Options >> Community, under your MQL5 account login credentials.


Launching MetaTrader VPS: A step-by-step guide for first-time users




Read the last steps 15-25 of these guides below to understand how MQL5 VPS works:


 
Eleni Anna Branou #:

Please make sure that you are logged into your MQL5 account in MT5 >> Tools >> Options >> Community and check the "Logs" tab of your MT5 terminal for any errors as China has been actively restricting access to mql5.com and various foreign exchange (forex) provider platforms through the "Great Firewall".

Please also make sure that (MQL5) VPS is enabled as an option in MT5 >> Tools >> Options >> Community, under your MQL5 account login credentials.


Starting MetaTrader VPS: Step-by-step guide for first time users




Read the last 15-25 steps of the following guide to learn how MQL5 VPS works:


2026.03.21 00:46:23.881 Virtual Hosting failed to get list of virtual hosts [1009] (raw - read failed, 10054 wsa error, 1 bytes needed)


Error code in logs, how to fix it please

 
zhaopeng #:
2026.03.21 00:46:23.881 Virtual Hosting failed to get list of virtual hosts [1009] (raw - read failed, 10054 wsa error, 1 bytes needed)


Error code in logs, how to fix it please

As Sergey have already told you, the 1009 error, means that your access to MQL5.com is restricted by your internet provider in China.

The only way to access the MQL5.com Market and services is by using a VPN.

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