VPS problem

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When i shutdown my laptop and i check my mt4 on my phone my account gets disconnected, sometimes no connection even i have internet.

I check my vps and its all migrated but when i shutdown my laptop i cant see my trades on my phone, any settings that i need to fix before shutting down the laptop?
graphx88:
When i shutdown my laptop and i check my mt4 on my phone my account gets disconnected, sometimes no connection even i have internet.

I check my vps and its all migrated but when i shutdown my laptop i cant see my trades on my phone, any settings that i need to fix before shutting down the laptop?

You have done something wrong.

If its a signal you are following, check here: https://www.mql5.com/en/forum/326172#comment_13849154

If its an EA you are trading with, here: https://www.mql5.com/en/forum/335842#comment_15618843

It says ping failed, why? Should i check Enable Proxy Server? Under Server tab.
graphx88:
It says ping failed, why? Should i check Enable Proxy Server? Under Server tab.

No, this has nothing to do with MQL5 VPS.

Try to change MQL5 VP server and synchronize again.

https://www.mql5.com/en/vps/subscriptions



I cant change i just purchased this for one month and the free trial already expired
graphx88:
I cant change i just purchased this for one month and the free trial already expired

You can change the server from the above option.

Eleni Anna Branou:

You can change the server from the above option.

It works! Thank you! 
Hello
I bought a 3 month VPS but it can't connect to my account on MetaTrader 4
What should I do?
Reza Shabani #:
Hello
I bought a 3 month VPS but it can't connect to my account on MetaTrader 4
What should I do?
Launching MetaTrader VPS: A step-by-step guide for first-time users




Read the last steps 15-25 of these guides below to understand how MQL5 VPS works:


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