VPS problems

 
My vps on the mt4 platform was working fine until today that I wanted to stop it and then migrate again I faced some serious issues. When I try to stop it I get this message in the journal << 2021.07.13 22:21:50.751 Virtual Hosting: 6269533 failed to get status for 6269533 failed to execute command>> and when I try to migrate i get <<2021.07.13 22:23:05.946 Virtual Hosting: 6269533 failed to get status for 6269533 failed to execute the migrate command>> . Is there any solution for my issue? I have already tried to change the server but it didn`t work. Thank you in advance!
 

Dear,

I'm facing same troubles with 5 of my 9 server's subscriptions:


Name
Price
Start / Expiration date
Broker server
Host server
6271583
MT4 2100175375 - Steeve Rodrigue Mickala
 
KeyToMarkets-Live
79.00
2021.07.11 / 2022.01.11
MQL5 New York NY4 07
6264444
MT4 88825143 - Steeve Rodrigue Mickala
 
FXCC1-Live
42.00
2021.06.20 / 2021.09.20
PublicDevAnton
6264442
MT4 1286990886 - 1049565.2205CHF
 
Dukascopy-live-1
42.00
2021.06.20 / 2021.09.20
PublicDevSecond 2
6264414
MT4 180258 - IG MT4 CFD
 
IG-LIVE
42.00
2021.06.20 / 2021.09.20
PublicDevSecond 2
6263212
MT4 51680 - Steeve Rodrigue Mickala - Sub Acc #51533
 
OrbexGlobal-Live
42.00
2021.06.16 / 2021.09.16
MQL5 London LD4 03
6259583
MT4 9787030 - ANDRESS_Hedging_EUR
 
OANDA-v20 Live-5
42.00
2021.06.04 / 2021.09.04
MQL5 London LD4 03
6252544
MT4 5419987 - STEEVE RODRIGUE MICKALA
 
VantageFXInternational-Live 8
42.00
2021.05.12 / 2021.08.12
MQL5 London LD4 08
6249769
MT4 88831012 - Steeve Rodrigue Mickala
 
FXCC1-Live
42.00
2021.05.03 / 2021.08.03
MQL5 London LD4 08
6047462
MT4 1088254225 - 1049565.2204USD
 
Dukascopy-LIVE-1
0.00
2019.06.18 / 2022.06.15
PublicDevSecond 2

Total: 9


And file log is showing this message : 2021.07.13 21:13:35.108    Virtual Hosting: 6249769 failed to get status for 6249769 failed to execute the migrate command

 
I will report this to the technicians.
 

I have the same problem since yesterday. I have 2 vps but having issue is one of them. No resolution yet.

Is this a reliable vps provider?

Do we need to wait hours to get this solved?

 
Eleni Anna Branou:
I will report this to the technicians.

Hello, Have you already informed about the issue?

What is this service, no response for more than 12 hours

 
million.lk:

Hello, Have you already informed about the issue?

What is this service, no response for more than 12 hours

They've told me that they are on it.

It should be fixed soon.

 

I am facing problem with my Metratrader VPS since yesterday. My subscription is active but EA's not working. When I try to migrate, I get error Migration failed, please check journal of your platform.

On the journal it keeps saying, 2021.07.14 10:13:35.837 Virtual Hosting 6264322: failed to get status for 6264322 failed to execute the migrate command.

Will my hosting expiry be increased to cover the down time? What is the current resolution for the issue?


 
Steeve Rodrigue Mickala:

Dear,

I'm facing same troubles with 5 of my 9 server's subscriptions:

All of your hostings are running now, except for one which needs migration (you can see it from your profile\hosting). Please check

 
gerasimos Bouras-Vallianatos:
My vps on the mt4 platform was working fine until today that I wanted to stop it and then migrate again I faced some serious issues. When I try to stop it I get this message in the journal << 2021.07.13 22:21:50.751 Virtual Hosting: 6269533 failed to get status for 6269533 failed to execute command>> and when I try to migrate i get <<2021.07.13 22:23:05.946 Virtual Hosting: 6269533 failed to get status for 6269533 failed to execute the migrate command>> . Is there any solution for my issue? I have already tried to change the server but it didn`t work. Thank you in advance!

Try to start the instance from your profile\hosting, then restart your MetaTrader and try to migrate again.

 
million.lk:

I have the same problem since yesterday. I have 2 vps but having issue is one of them. No resolution yet.

Is this a reliable vps provider?

Do we need to wait hours to get this solved?

Replied in Service desk, should work now, please check.

 
Eleni Anna Branou:
I will report this to the technicians.

My VPS is still not working and shows the same error after the restart.

Reason: