Off-topic posts - page 158

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Richies mk #:
hello please how do I create or have a channel here
Create groups and communicate with fellow traders in the updated Chat
Create groups and communicate with fellow traders in the updated Chat - MetaTrader updates MQ5.COM Chat to enhance user conversation experience
Create groups and communicate with fellow traders in the updated Chat - MetaTrader updates MQ5.COM Chat to enhance user conversation experience
  • 2022.02.11
  • MetaQuotes
  • www.mql5.com
Com chat to further enhance the user conversation experience. Access conversations and post messages via the mql5. Community website and metatrader terminals or download the mql5 channels messenger for ios
 
Dear MQL5 Support,

I hope you're well.

I am writing to report an issue regarding one of my VPS servers that seems to be blocked from accessing MQL5 services. I want to clarify that my current MQL5 account (private data was deleted by moderator) is functioning properly, and I have no issues logging in or using the platform from this account.

However, one of my VPS servers has been blocked and cannot access MQL5 services. The blocked IP address is:

IP: 192.248.240.75

Could you please investigate this issue and let me know why this IP has been blocked? Also, kindly advise how I can restore access to MQL5 from that server.

Thank you in advance for your supp
 
Hosna karkooti #:
Dear MQL5 Support,

I hope you're well.

I am writing to report an issue regarding one of my VPS servers that seems to be blocked from accessing MQL5 services. I want to clarify that my current MQL5 account (private data was deleted by moderator) is functioning properly, and I have no issues logging in or using the platform from this account.

However, one of my VPS servers has been blocked and cannot access MQL5 services. The blocked IP address is:

IP: 192.248.240.75

Could you please investigate this issue and let me know why this IP has been blocked? Also, kindly advise how I can restore access to MQL5 from that server.

Thank you in advance for your supp

The MQL5 support is located at "Contacts and requests" link at the bottom of this page (every page).
And this is the forum where the users are sharing the information about.

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As to your VPS so .. "theoretically speaking" - it may be some external VPS (not MQL5 VPS) ... if yes so it may be important to know (for the service desk) about the following: how did you investigate that VPS was blocked by MQL5? Because it is not easy to know ... because it may be some other reasons of that ...

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If it is related to error 403 and some other similar error (indicating that it was blocked) so I am suggesting to you to read the following blog post (it is about all the reasons and what to do for example):

Summary: Installation Failed - Error 403 and more
Summary: Installation Failed - Error 403 and more
Summary: Installation Failed - Error 403 and more
  • 2025.02.19
  • www.mql5.com
Many traders are using MQL5 VPS , and this VPS is having a lot of advantadges, for example - the traders do not lose activations when they  migrate/synhronize their MT4/MT5 environment to MQL5
 
Hosna karkooti #:

the forum is rarely visited by support. You need to go to support link or at bottom of every page on this site is link "Contacts and Requests".

I also recommend that you search this site for your vps providers name. There are a few vps providers that are blocked due to known illegal activities on some vps providers.

https://www.mql5.com/en/users/hosnakarkooti/servicedesk

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