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Wait for the service desk to reply.
over 5 days, no answer.
Finally it's over, the service desk finally responds and my money is returned
Excellent! Congrats! We almost have the same issue and date. Mine was dated September 10.
Get in touch with developers using Service Desk! - General - MQL5 programming forum - Page 59 #584 2019.10.08
:(
I everyone, I need advice please !
I've bought an EA at the end of august and unfortunatly, it was not fonctionnal.
So I've contacted the seller and he decided to remove the EA and disable it from the market instead of fixing it.
Of course, I've already paid it...
So I made a ticket to the service desk on september 5 and the ticket is still open after over 1 month and still waiting !!
I have provide all the conversations with the seller and some screenshot that prove that it's not fonctionnal.
So my question is, is there another way to contact them or speed up the reponse to the ticket ?
Regards !
Of course, I've already paid it...
Get in touch with developers using Service Desk! - General - MQL5 programming forum - Page 59 #584 2019.10.08