Get in touch with developers using Service Desk! - page 53

[muthiahmari]

Hi,

I can't login to MQL5 account in my MT4 terminal to download my purchased product.

Pls help.

thx

[Sergey Golubev]

muthiahmari:

Hi,

I can't login to MQL5 account in my MT4 terminal to download my purchased product.

Pls help.

thx

You mean - you can not fill Community tab in Metatrader with your forum login/pass?
You can try once again (because if you can login to this mql5 forum so you are able to login with Metatrader as it is same login/pass).

[Christian Linden]

Hi,

 reading: https://www.mql5.com/en/docs/common/alert

Where/How do I get this seperate window where I could see the messages/alerts created by alert(..);

In journal or logs I don't see them.

Thanks,

Chris

[Ahmedramzy1]

I have rent vps for 10$ yesterday . And i didn't know that the expert i use have .dll files and vps refused to sync it , can you stop vps and refund money , as i won't benefit from it.

I have sent to service disk yesterday but no answer till now.

[Eleni Anna Branou]

Ahmedramzy1:
I have rent vps for 10$ yesterday . And i didn't know that the expert i use have .dll files and vps refused to sync it , can you stop vps and refund money , as i won't benefit from it.

I have sent to service disk yesterday but no answer till now.

Usually not, but you can contact the service desk.

[Ahmedramzy1]

Eleni Anna Branou:

Usually not, but you can contact the service desk.

How long they take to answer, please.

[Sergey Golubev]

Ahmedramzy1:
How long they take to answer, please.

I checked VPS rules and I did not find any information about refund based on dll.
But, anyway, you can try to contact.

[Ahmedramzy1]

Sergey Golubev:

I checked VPS rules and I did not find any information about refund based on dll.
But, anyway, you can try to contact.

Okay, thanks

[Joshua Clappers]

Dear sir/madam,

I would like to delete my account.

[Khanyi123]

MT5 closes a few seconds after opening

I installed MT5 for the first time on my PC but its closes a few seconds after l open it. This happens as soon as internet connection is established. I have tried using a fresh install and rebooting my device with no success. I'm sing a HP Windows 10 (build 10240) x64, AMD E2-1800 APU with Radeon HD Graphics, Memory: 407 / 1634 Mb, Disk: 126 / 449 Gb. l am not using any EAs. Below is a shot of the screen a few seconds before it closes. Any assistance will be appreciated.