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Here is some information about the withdrawal to bank card, it could be useful to understand what is the specific issue someone is facing.
Depositing money to a credit card is typically known as a credit card refund or credit balance transfer. Here’s how it works when a third-party website (like a freelancing platform) offers to send money directly to your credit card:
How it Works
Card Type Matters:
Processing the Transfer:
Receiving the Money:
Timeframe:
Benefits of Depositing to a Credit Card
Potential Challenges
How to Use This Service
Let me know if you'd like help exploring alternatives or understanding the specifics!
Many users on mql5.com experience this withdrawal issue. It will be better if they can reduce the minimum amount for bank wire and also introduce other flexible payment scheme like payoneer.
The reasons are various and depends of each specific situation (See previous post).
In my case, mql5.com just see it's refused by VISA as "antifraud measure" (no idea why). My card provider, up to now, said it should work but they didn't receive any request on their side. I still trying to get more information and to find a solution and will update this topic if I get any new useful information.
You can also try to create virtual cards in your bank (Visa and MasterCard), they may have different security settings.
Have you (or anyone else in the US) had success with cashing out (withdrawing) to a Visa/MasterCard yet? I've tried several cards (Visa, MasterCard, debit, credit) and they all result in the exact same message: Declined by issuing bank.
WebMoney isn't an option as it is banned in US and Canada.
Bank Transfer isn't an option because my balance is too low. I don't know why they set the minimum threshold at $3000—at $1000 or $2000, the $35 charge would be equivalent to a 3.5% or 1.75% fee, respectively. Their other methods have a 2% fee, so it wouldn't be out of line.
PayPal (which is what I've always used) isn't an option because they took it away (again—it's gone and come back several times over the years).
Have you (or anyone else in the US) had success with cashing out (withdrawing) to a Visa/MasterCard yet? I've tried several cards (Visa, MasterCard, debit, credit) and they all result in the exact same message: Declined by issuing bank.
WebMoney isn't an option as it is banned in US and Canada.
Bank Transfer isn't an option because my balance is too low. I don't know why they set the minimum threshold at $3000—at $1000 or $2000, the $35 charge would be equivalent to a 3.5% or 1.75% fee, respectively. Their other methods have a 2% fee, so it wouldn't be out of line.
PayPal (which is what I've always used) isn't an option because they took it away (again—it's gone and come back several times over the years).
Because the Visa/Master card should be supported here - because all this payment system is fully supported/related to the US/EU - I know it because I am Russian ("I had no choice").
Ask MQL5 support. Because it is normal Visa etc (no virtual visa and so on) - no any problem at all.
Because the Visa/Master card should be supported here - because all this payment system is fully supported/related to the US/EU - I know it because I am Russian ("I had no choice").
Sergey, if the card is refused, the Service Desk can not help because they don't have much information about WHY it's refused (it was confirmed by an admin to me). They will just repeat and confirm it was refused by the system. The only way to know more will be if someone of MetaQuotes start to investigate with VISA, MasterCard or whatever "business to business" company is implied. As simple card retailers we can't do nothing.
It is strange ... if I can help - just tell me ... (but I have no idea how can I help if some card was refused ...).
Thanks, but I don't know how you could help. I just hope MetaQuotes is aware of the issue and will find and propose some solutions.
I can't use any card (tried 3 up to now), I can't use WebMoney (forbidden in Canada) and I can't withdraw to a bank account before I have accumulated 3,000$ here, which is a lot.
If at least we knew WHY the withdrawal to cards is refused !