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Please write to Service Desk. Logs needed, expert (it will be removed after all checks).
Thank you. The broker's service desk? They referred me to the developers... What period of time are the logs for? Before the first error? Expert, source to send?
Thank you. The broker's service desk? They referred me to the developers... What period of time are the logs for? Before the first error? Expert, you want me to send the source?
No, to our Service Desk. We need the tester logs when the error occurred.
No, to our service desk. We need the tester logs when the error occurred.
Okay. Thank you. I will.
What data to provide to beat this?
What is in the agent's logs?
Emailed you on application#1897969
When creating a custom symbol, the following messages appear in the log
2017.12.26 21:56:49.908 HistoryCache 'EURUSD_c' bad file header or empty file [error: 0]
2017.12.26 21:56:49.908 HistoryBase 'EURUSD_c' invalid container (1970.01.01) found (off: 1208362, size: 63545, file: 15144)
I have 20 for a sample of 11 months. I assume that these 20 out of 500000 bars are fed to keep in the symbol defective. Maybe there is another reason...
How to find the bug?
Update:
The first time I run the symbol creation, the error does not occur. It happens on later runs.
Before restarting the symbol was deleted via the menu in the terminal, the 2016.hcc file is deleted, but the 2017.hcc file remains (when trying to delete to trash - reports that it is used by the terminal, even though the symbol is deleted).
Every time the symbol creation runs, this file is increased by 20 mb. 2016.hcc - deleted and re-created always the same size.
When closing the terminal, 2017.hcc can be deleted, and the first time a symbol is created after that - no errors.
Deleting via CustomSymbolDelete does not help remove 2017.hcc
Update:
Tried to manually create the symbol, copied EURUSD_M1_201612260004_201702021239 data into it, deleted the symbol. The 2017.hcc file is still there - it turns out that the problem is that the symbol is not deleted completely.
Checked on another computer with Win8 and August terminal v 1653 - same thing.
I am amazed no one has noticed this since August!!!
Sending to SD. I hope they do an update quickly, I think the situation is very critical if it's not just me repeating.
Cons of the current situation: not deleting, expanding file. I didn't check what data will be read, from first start or last one, if it was written differently and terminal counts from first symbol filling, it will be a mess.
PS. Answered. Will be fixed in new build.What's in the agent log?
Exactly it
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Bugs, bugs, questions
fxsaber, 2017.12.26 15:33
What data to provide to beat this?Agent log is empty, metatester did not appear in taskmanager.
I am amazed no one has noticed it since August!!!
On tkc the infinite growth was quickly noticed and corrected. Not working with hcc.
when disconnecting now do EAs in MT5 reset to chart?