Not copying trades

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Rhabdouchos
65
Rhabdouchos  

Hi Guys, I am new to this. I am subscribed to a signal,have money in my account. I have left my computer switched on, with platform connected to server but my platform has not copied the 3 trades my signal supplier has made today. What are the most common reasons for this? Is there a tutorial or troubleshooting guide anyone can point me to? Thanks

Mohammad Soubra
31936
Mohammad Soubra  

contact the service desk


Sergey Golubev
Moderator
107420
Sergey Golubev  

It may be disconnection of your home PC with internet (are you using VPS?), or symbol not found (example: provider is trading XAG/CNH but your broker does not have it for your Metatrader), or it may be the other reason.

So, use MQL5 VPS for MT4 or MT5:

Forum on trading, automated trading systems and testing trading strategies

missing signal trades

Eleni Anna Branou, 2017.04.10 09:50

Hello Nashy, below are the steps for implementing MQL5 integrated VPS:

1. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.

2. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.

 


 

3. Select your payment plan for 1, 3, 6 or 12 months and click Next.

4. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next. 




5. Complete your payment for the VPS Service

6. In the next window, tick the Migrate signal: account and settings option, click End and you are done.




Productivity - USA - Fundamental Analysis - Price Charts, Technical and Fundamental Analysis - MetaTrader 5 Help
Productivity - USA - Fundamental Analysis - Price Charts, Technical and Fundamental Analysis - MetaTrader 5 Help
  • www.metatrader5.com
The productivity index measures the output produced for each hour of labor worked. This indicator is useful for predicting inflation and output...
Rhabdouchos
65
Rhabdouchos  
Rhabdouchos:

Hi Guys, I am new to this. I am subscribed to a signal,have money in my account. I have left my computer switched on, with platform connected to server but my platform has not copied the 3 trades my signal supplier has made today. What are the most common reasons for this? Is there a tutorial or troubleshooting guide anyone can point me to? Thanks

Thanks guys, somewhat helpful. My platform was not copying signals even though it was switched on a connected to the server. i have now subscribed to a VPS and migrated my platform across. However, my signal provider has made 4 more trades in the hours after migration and (as far as I know) it is still not copying. Is it possible to log into, and see the VPS copy? Or would the trades show up in my MT4 platform? How can I check if it is all configured properly?
Eleni Anna Branou
Moderator
7614
Eleni Anna Branou  
Rhabdouchos:
Thanks guys, somewhat helpful. My platform was not copying signals even though it was switched on a connected to the server. i have now subscribed to a VPS and migrated my platform across. However, my signal provider has made 4 more trades in the hours after migration and (as far as I know) it is still not copying. Is it possible to log into, and see the VPS copy? Or would the trades show up in my MT4 platform? How can I check if it is all configured properly?

Right click on your VPS (in MT4 Navigator window) and select Journal. Make a screenshot of the problematic part and post it here in order to tell you what is wrong.

Maybe it has to do with slippage, you may not opening some trades due to high slippage between your broker and signal's broker.

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