This is a user's forum where I send a request for support to metaquotes - General

William Roeder 2017.08.11 19:02 #11

This is a user's forum not Metaquotes.

Can someone please advise where I send a Request for Support to Metaquotes. - MQL4 and MetaTrader 4 - MQL4 programming forum
Get in touch with developers using Service Desk! - MQL5 forum
Report it to the service desk. MQL5.community - User Memo - MQL5 Articles
Report it to the Service Desk, not us users.

How to verify identity..? MT5 platform won't startup mt5 crash

nicholish en 2017.08.11 20:31 #12

whroeder1:
This is a user's forum not Metaquotes.

Can someone please advise where I send a Request for Support to Metaquotes. - MQL4 and MetaTrader 4 - MQL4 programming forum
Get in touch with developers using Service Desk! - MQL5 forum
Report it to the service desk. MQL5.community - User Memo - MQL5 Articles
Report it to the Service Desk, not us users.

This is a discussing forum created and hosted by metaquotes. Perhaps you could change your language to something like "this forum is not an appropriate way to contact mq" because telling people this isn't a metaquotes forum is very misleading!

Auto-Update of MT4 How do I contact my signal provider is

Yohana Parmi 2017.08.12 01:00 #13

Alain Verleyen:

Why do you think MT4 support will finish ? It's not.
MT5 doesn't accept ex4.
Metaquotes is doing what is best for the company, as every company.

Very good news, thank you so much (¬‿¬)

tinyikonwabisa 2018.04.06 15:48 #14

Hi,

I signed-up for hosting (5930760), however, the EA that was attached to my charts has been disabled and I also get the error message "Your VPS is not supported, Kindly update VPS!!!" each time I want to reattach the EA to the charts. Please advise

Your VPS is not My EA Error Electra EA ** Released

Sergey Golubev 2018.04.06 15:52 #15

tinyikonwabisa:

Hi,

I signed-up for hosting (5930760), however, the EA that was attached to my charts has been disabled and I also get the error message "Your VPS is not supported, Kindly update VPS!!!" each time I want to reattach the EA to the charts. Please advise

If you are talking about MQL5 VPS for MT4 and MT5 so dll (in case your EA is using dll) is not supportted by VPS.
If it is some other issue - so write to the service desk asking their advice (they will ask more information than you write here).

Where to find the service desk (service desk = developers)?
Look at the post below here -

Forum on trading, automated trading systems and testing trading strategies

Code not receive to my Cell phone

Mohammad Soubra, 2016.08.02 02:42

yes, you may contact service desk