mql5.com support? - page 6

[Obineche]

Sergey Golubev:

If you are on Windows (if you are sitting on your computer which is having operational system as a Windows; not mobile phone/iphone; not Linux; not MacOS) so everything should be fine.

or use the following instruction (one person had similar issue and fixed it by himself -

Thanks, its been resolved.

[Sandeep Banga]

alexandros:
Does anyone know if there is a support email? I think there is an update problem with one of the signals that I am following. Who can I contact about this?

I want close my account how to close ,am first time try and deposit 20 euro and my real account no open and I no understand I want my 20 euro return before 1 week I try contact mql5 but no help any one ..

[Th3Specialist]

the servicedesk link disappeared from my profile?

[Eleni Anna Branou]

Th3Specialist:
the servicedesk link disappeared from my profile?

The Service Desk link is only available in sellers left side of profile page.

Use the contact link at the bottom of this page.

[Gagik Navasatariyan]

Hello

How can prevent to not to install my indicator and experts again after window update?

Each time windows updates all of my products from market stop working and I have to reinstall them again (specially paid ons), is there any solution?

[Vt8pVrJS]

Signal subscribe. Maximum margin usage does not respond.
I cannot reduce my position even though the margin is small. What should I do?

[Sergey Golubev]

Vt8pVrJS:
Forex Soft subscribe. Maximum margin usage does not respond.
I cannot reduce my position even though the margin is small. What should I do?

If it is related to the Signal service (if you subscribed to the signal) so read the following thread -

How to change the volume/lot size (many posts)
https://www.mql5.com/en/forum/11714

If it is not related to the Signal serkvice so read the manuals -

• MetaTrader 4 Help - Client Terminal – User Guide  
• MetaTrader 5 Help - Trading Platform — User Manual

[Eleni Anna Branou]

Vt8pVrJS:
Signal subscribe. Maximum margin usage does not respond.
I cannot reduce my position even though the margin is small. What should I do?

Contact the signal provider to help you.

[All Money In AMI]

hey, I have accidentally deposited cash to MQL5 here. So, I need on how to transfer it to my broker?

[Eleni Anna Branou]

Lumath:
hey, I have accidentally deposited cash to MQL5 here. So, I need on how to transfer it to my broker?

You can't transfer it to your broker.

Contact the Service Desk to get it back.