Discussion of article "Payments and payment methods" - page 199

 
"I deposited money into my MQL5 account, but I can't use the funds. My account has been blocked. Please help."
 
Sanjarbek1999 #:
"I deposited money into my MQL5 account, but I can't use the funds. My account has been blocked. Please help."
You can only solve this through the Service Desk, as the warning message in your profile page advises.
 

Good day!

For a month I've been trying to figure out how to top up my balance to pay for purchases in the market and pay for work in freelancing, but I haven't found a way.

I have only kraty RF, but they do not work. There is a card Rosselkhozbank UnionPay, but I understand from her also no longer to top up.

Why is there no way to top up with crypto?

What to do, tell me?

 
Kaspar Kasparyan #:

Good afternoon!

For a month I've been racking my brains, how to top up the balance to pay for the purchase in the market and pay for work in freelancing, but have not found a way.

I have only kraty RF, but they do not work. There is a card Rosselkhozbank UnionPay, but I understand from her also no longer to top up.

Why is there no way to top up with crypto?

What to do, tell me?

Ask your friends if anyone has a card issued outside of Russia. those who travel abroad probably have one. let them top up their balance.
 
Eleni Anna Branou #:

Additional verification is usually required on the first withdrawal, so this is not something abnormal.

The usual response time of the Service Desk is around a week.

Thank you for the feedback. Would this verification notification always pop up? This is not my 1st withdrawal. Cheers.
 
Devie Arevalo Montemayor #:
Thank you for the feedback. Would this verification notification always pop up? This is not my 1st withdrawal. Cheers.
Usually happens only once, unless there is a reason for further account verification.
 
Evgeny Belyaev #:
Ask your friends if anyone has a card issued outside of Russia. Those who travel abroad probably do. Have them top up their balance.

I tried it already, but failed. I transferred it to my friend's Armenian visa, but I couldn't top up the account from it.

I haven't figured out whether the problem is in the card or mql5 doesn't digest all cards.

 
please bring back paypal as a withdrawl option.  Its the only one I didn't have problems with withdrawing to canadian funds
 
temprun #:
please bring back paypal as a withdrawl option.  Its the only one I didn't have problems with withdrawing to canadian funds

PayPal is headquartered in the U.S. Metaquotes is headquartered in Cyprus. North American banks and card processors added Cyprus to their blacklist. Based on my research, the Republic of Cyprus (south of the DMZ) has a compliance plan in progress. All we can do is wait for Cyprus to be delisted.

FYI... Another user in North America has reported (as of the date of this post) that wire transfers work (minimum withdrawal of 3000 USD).

 
how do you get a refund on a buy