Signal: 'Connecting to signal server' but not connecting. - page 2

 
If no connection to the server so you should consider to rent MQL5 VPS for MT4/MT5, and it will work fine with this VPS.
 

Example - How to subscribe to the signal with VPS (it is for MT4, but same for MT5) - 

Forum on trading, automated trading systems and testing trading strategies

How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)

Eleni Anna Branou, 2017.04.10 10:02

Below are step by step instructions, of how to subscribe to a MΤ4 signal:


1. Register a MQL5 account: https://www.mql5.com/en/auth_register 

2. Open your MT4 platform and go to Menu >> Tools >> Optios and click on the Community tab. There you put your Login and Password of your MQL5 account and click OK.

 


 

3. Go to the search area of your MT4 platform, on the upper right corner (where the magnifying glass is), type in the name of the signal you want to subscribe and click Enter.

 


 

4. You will see lower, in the Terminal Window of your MT4 platform, the results of your search. Click on the name of the signal you want to subscribe. 

 


 

5. Click on the green Subscribe for $$ USD button on the right side of your MT4's Terminal Window.

 


 

6. Select the payment method and complete payment for your subscription.

7. In the Options >> Signals window that opens, tick the following options:

 


 

  • Agree to the terms of use of the signals service
  • Enable real time signal subscription
  • Copy Stop Loss and Take Profit levels
  • Synchronise positions without confirmations

8. In the Use no more than: ...... of your deposit (95% maximum) field below, put the percentage of your capital, you want to participate in signal's copying.

9. In the Stop if equity is less than: ...... field, put the amount of your capital, you want to preserve, or leave it empty. 

10. In the Deviation/Slippage field, select an option and click OK in the Options window to close it.

11. Now you have completed the subscription process and the only thing you need is a VPS (Virtual Hosting) in order to copy the signal 24/7 without having your MT4 platform open all day long. 

12. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.

13. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.

 


 

14. Select your payment plan for 1, 3, 6 or 12 months and click Next.

15. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next. 




16. Complete your payment for the VPS Service

17. In the next window, tick the Migrate signal: account and settings option, click End and you are done.


 
Sergey Golubev:
If no connection to the server so you should consider to rent MQL5 VPS for MT4/MT5, and it will work fine with this VPS.

Sergey, this is not about vps, this is about the signal server(mql server) not reachable that's why we can't get the signals. Why would you upsell us with a thing that we don't need? 

 

And read this small thread - missing signal trades 

Means: if you already subscribed to some signal so you can use VPS too - 

Forum on trading, automated trading systems and testing trading strategies

missing signal trades

Eleni Anna Branou, 2017.04.10 09:50

Hello Nashy, below are the steps for implementing MQL5 integrated VPS:

1. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.

2. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.

 


 

3. Select your payment plan for 1, 3, 6 or 12 months and click Next.

4. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next. 




5. Complete your payment for the VPS Service

6. In the next window, tick the Migrate signal: account and settings option, click End and you are done.




 
ad66092:

Sergey, this is not about vps, this is about the signal server(mql server) not reachable that's why we can't get the signals. Why would you upsell us with a thing that we don't need? 

Are you using home internet? Signal server is not reachable using your home internet, modem?

If yes so read my posts about MQL5 VPS, because the server is always available if using this VPS.
But it is difficult to help in case you are using home PC or some external VPS.

Because MetaQuotes (Signal service in general) may be responsibe for disconnection if using MQL5 VPS.
But if you are using home internet or other internet so you should start with internet provider support first ..

 
Sergey Golubev:

Are you using home internet? Signal server is not reachable using your home internet, modem?

If yes so read my posts about MQL5 VPS, because the server is always available if using this VPS.
But it is difficult to help in case you are using home PC or some external VPS.

Because MetaQuotes (Signal service in general) may be responsibe for disconnection if using MQL5 VPS.
But if you are using home internet or other internet so you should start with internet provider support first ..

Im using a vps on google cloud and beeks and both can't connect to signal server. Any tech support here that can look into this issue please?

 

Same problem for me. I subscribed to signal since 3 days ago.

Everything was run but today signal provider opened trades but not opened in my MT4.

I disable and renable the signal settings, i restarted my MT4, but any trade opened...

If somebody knows how why and how have to do please...

 

Hello,


I'm having same issue since last night, so it's clearly affecting some subscribers not only 1 or 2 person.

As seen in the journal log below, the copy service was running fine until it suddenly stop syncronizing the trades:


0 21:03:34.701 '3987705': Signal - ping to signal server 20.51 ms, to trade server 25.51 ms

0 22:06:28.578 '3987705': Signal - local position [#1390028756 buy 0.01 EURUSD at 1.14772 tp: 1.14830]

0 22:06:28.578 '3987705': Signal - signal provider has balance 1 024.27 USD, leverage 1:500

0 22:06:28.578 '3987705': Signal - subscriber has balance 1 216.27 USD, leverage 1:500

0 22:06:28.593 '3987705': Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 110%

0 22:06:28.593 '3987705': Signal - signal provider has position [#441533686 buy 0.01 EURUSD at 1.14772 tp: 1.14830]

0 22:06:28.593 '3987705': Signal - local position [#1390028756 buy 0.01 EURUSD at 1.14772 tp: 1.14830] is equal to the signal one [#441533686 buy 0.01 EURUSD at 1.14772 tp: 1.14830], no changes are made

0 22:06:28.593 '3987705': Signal - synchronization finished successfully

0 22:06:28.593 '3987705': Signal - ping to signal server 9.66 ms, to trade server 14.66 ms

0 23:07:51.936 '3987705': Signal - connecting to signal server

0 23:12:51.176 '3987705': Signal - connecting to signal server

0 23:17:51.741 '3987705': Signal - connecting to signal server

0 23:22:51.838 '3987705': Signal - connecting to signal server

0 23:27:51.998 '3987705': Signal - connecting to signal server

0 23:32:51.252 '3987705': Signal - connecting to signal server

0 23:37:51.693 '3987705': Signal - connecting to signal server

0 23:42:52.149 '3987705': Signal - connecting to signal server

0 23:47:51.388 '3987705': Signal - connecting to signal server

0 23:52:51.828 '3987705': Signal - connecting to signal server

0 23:57:51.801 '3987705': Signal - connecting to signal server


Problem persist until now, already tried to disable/re-enable the signal service, reboot vps, etc... doesnt solve anything.

Please kindly support to resolve the issue.

 
Larget Sebastien:

Same problem for me. I subscribed to signal since 3 days ago.

Everything was run but today signal provider opened trades but not opened in my MT4.

I disable and renable the signal settings, i restarted my MT4, but any trade opened...

If somebody knows how why and how have to do please...

Hi Larget,

I think this is a problem on their side, a lot of us are also experiencing the same issue. We just have to wait for the mql tech support to look into it.

 
This is the post from one thread which was created today, and the reply of their moderator about how to post on the forum in case of similar issue (because any tech support will look at the log file and on the other information) - 


Forum on trading, automated trading systems and testing trading strategies

Signal stopped copying

Vladimir Karputov , 2018.10.24 08:59

All answers in the terminal log.

Question number 1: in the Terminal Service - Settings - Community tab is full?

Question number 2: need a terminal log in the form of a text file attached to the message.

Go to the tab "Log" - right-click and the menu "Open" - opens the explorer with a folder which contains the log files. Attach the log file to the message.

Question number 3: Please show a screenshot of the Signals tab:


Reason: