I have had ridiculous problems opening seller account as well.. Extremely long delays then rejecting my ID even though it is a perfect close up shot of my drivers licence that follows all of their rules.
This is the same ID I have opened CFD accounts with with no problem.
Now they want a selfie with the QR code.
All messages I send are not replied to.
Very amateurish, very unprofessional.
Makes me worry about sending them my ID wondering if will end up on the Darknet for sale.
Great.. Thanks for the mature and professional response.
Me too , After I uploaded the photo with QR-code, it reject again automatically, I ask the reasons but no any response......
I have opened my account couple of weeks back. I was asked to upload the documents. can you please check it