Subscribing to Signal: " The volume of copied trade operations may not coincide..." Warning. Help Please - page 3

Juvenille Emperor Limited
Moderator
14713
Eleni Anna Branou  
SALEHM:
Now the signal provider has opened a new position with a size of 0.20, and my account is 0.01

Tell us the exact balance, leverage and currency details of the provider and your account please.

Are you sure you are using 95% participation percentage is signals settings?
SALEHM
102
SALEHM  
2020.08.26 16:43:45.412 : Signal - money management: use 95% of deposit, equity limit: 0.00 USD, deviation/slippage: 0.5 spreads, copy SL/TP: enabled
2020.08.26 16:43:45.412 : Signal - connecting to signal server

2020.08.26 16:43:46.270 : Signal - local position [#3311146 buy 0.01 EURUSD at 1.18119 sl: 1.16126 tp: 1.18332]

2020.08.26 16:43:46.270 : Signal - signal provider has balance 2 497.57 USD, leverage 1:300

2020.08.26 16:43:46.270 : Signal - subscriber has balance 6 059.97 USD, leverage 1:100

2020.08.26 16:43:46.301 : Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 75%

2020.08.26 16:43:46.301    : Signal - signal provider has position [#5792554 buy 0.20 EURUSD at 1.18126 sl: 1.16126 tp: 1.18332]

2020.08.26 16:43:46.332 : Signal - local position [#3311146 buy 0.01 EURUSD at 1.18119 sl: 1.16126 tp: 1.18332] is equal to the signal one [#5792554 buy 0.20 EURUSD at 1.18126 sl: 1.16126 tp: 1.18332], no changes are made

2020.08.26 16:43:46.332 : Signal - synchronization finished successfully

2020.08.26 16:43:47.096 : Signal - ping to signal server 184.59 ms

2020.08.26 16:43:55.099 : ping to current access point live-mt4-fra-dc-01-a is 136.53 ms
2020.08.26 16:47:19.183 : datacenter connecting failed [6]
2020.08.26 16:47:21.849 : previous successful authorization performed from 51.39.197.101
2020.08.26 16:50:26.934 : datacenter connecting failed [6]

Do you know the problem of these letters ,,, Thank you

Juvenille Emperor Limited
Moderator
14713
Eleni Anna Branou  
SALEHM:
2020.08.26 16:43:45.412 : Signal - money management: use 95% of deposit, equity limit: 0.00 USD, deviation/slippage: 0.5 spreads, copy SL/TP: enabled
2020.08.26 16:43:45.412 : Signal - connecting to signal server

2020.08.26 16:43:46.270 : Signal - local position [#3311146 buy 0.01 EURUSD at 1.18119 sl: 1.16126 tp: 1.18332]

2020.08.26 16:43:46.270 : Signal - signal provider has balance 2 497.57 USD, leverage 1:300

2020.08.26 16:43:46.270 : Signal - subscriber has balance 6 059.97 USD, leverage 1:100

2020.08.26 16:43:46.301 : Signal - percentage for volume conversion selected according to the ratio of balances and leverages, new value 75%

2020.08.26 16:43:46.301    : Signal - signal provider has position [#5792554 buy 0.20 EURUSD at 1.18126 sl: 1.16126 tp: 1.18332]

2020.08.26 16:43:46.332 : Signal - local position [#3311146 buy 0.01 EURUSD at 1.18119 sl: 1.16126 tp: 1.18332] is equal to the signal one [#5792554 buy 0.20 EURUSD at 1.18126 sl: 1.16126 tp: 1.18332], no changes are made

2020.08.26 16:43:46.332 : Signal - synchronization finished successfully

2020.08.26 16:43:47.096 : Signal - ping to signal server 184.59 ms

2020.08.26 16:43:55.099 : ping to current access point live-mt4-fra-dc-01-a is 136.53 ms
2020.08.26 16:47:19.183 : datacenter connecting failed [6]
2020.08.26 16:47:21.849 : previous successful authorization performed from 51.39.197.101
2020.08.26 16:50:26.934 : datacenter connecting failed [6]

Do you know the problem of these letters ,,, Thank you

It doesn't make sense, you should have about 0.15 lot trade and not 0.01, are you sure that you don't have any other open positions or doing manual trading on the same account.

The only thing I can think of is that you have limited available margin.

SALEHM
102
SALEHM  
There are no open positions. There is nothing abnormal
Juvenille Emperor Limited
Moderator
14713
Eleni Anna Branou  
SALEHM:
There are no open positions. There is nothing abnormal

Then it doesn't make sense.

SALEHM
102
SALEHM  
Eleni Anna Branou:

Then it doesn't make sense.

I'm sorry, I did not understand what was meant
Juvenille Emperor Limited
Moderator
14713
Eleni Anna Branou  
SALEHM
102
SALEHM  
The problem is still 0.01
Sergey Golubev
Moderator
119533
Sergey Golubev  
SALEHM:
The problem is still 0.01
You can check your logs/journal in the past few days to find the reason about why do you have 0.01 lot for today for example
(because everything is written on the logs; and because the log is the document).
SALEHM
102
SALEHM  
I think it's a problem with the system.
Two days ago, the signal provider opened a position of 0.24, and in my account opened a position of 0.18 and another position 0.01. Now the same problem returns, the signal provider opened a position of 0.2, and in my account 0.01