MQL5.community: authorization failed - page 2

[Sergey Golubev]

Did you buy as vegeta007? Or did you buy as Surakiet Piyasakulkiet?

How to know?
Go to your profile - Purchases - and see what you bought ...

-----------------

My example - 

I bought some script.

My profile is https://www.mql5.com/en/users/newdigital 

And I see what I bought:

[Sergey Golubev]

Surakiet Piyasakulkiet:

When click on install button.

and after this i got message 'MQL5.community: authorization failed' in Journal tab.

This is same login/pass:

your forum login/pass and your login/pass in Community tab in Metatrader = same

---------------

And you can go to your profile just to check about what you bought and so on.

[Surakiet Piyasakulkiet]

Sergey Golubev:

Did you buy as vegeta007? Or did you buy as Surakiet Piyasakulkiet?

How to know?
Go to your profile - Purchases - and see what you bought ...

-----------------

My example - 

I bought some script.

My profile is https://www.mql5.com/en/users/newdigital 

And I see what I bought:

It right ?

[Sergey Golubev]

Surakiet Piyasakulkiet:

It right ?

Yes.

So, login/pass to MQL5 community tab in Metatrader (as I explained on the image above), find your tool in the Market tab and install it (you can read this small page about how to buy and how to install - just in case you missed something).

[Surakiet Piyasakulkiet]

Sergey Golubev:

Yes.

So, login/pass to MQL5 community tab in Metatrader (as I explained on the image above), find your tool in the Market tab and install it (you can read this small page about how to buy and how to install - just in case you missed something).

But i can't login my MQL5 on MT4. It alway 'MQL5.community: authorization failed'.

[Sergey Golubev]

Surakiet Piyasakulkiet:

But i can't login my MQL5 on MT4. It alway 'MQL5.community: authorization failed'.

Strange ...

In Metatrader: Tools - Options - Community

[Sergey Golubev]

and - 

your login: vegeta007
your password: [your password which you are using to login to this forum]

[Sergey Golubev]

and where you can see the tool which you bought ...

My case: I bought EAs, and after installation - I see those EAs in
Navigator - Expert Advisors - Market - ...

If you bought indicator and installed it (it is 'one click' to install) so you will see it in 
Navigator - Indicators - Market - ...
And you can attach it to the chart.

[Surakiet Piyasakulkiet]

Sergey Golubev:

Strange ...

In Metatrader: Tools - Options - Community

After i click OK for login in Community tab i got message 'MQL5.community: authorization failed' in Journal tab

'

[Sergey Golubev]

if some problem - write to the service desk

Forum on trading, automated trading systems and testing trading strategies

Code not receive to my Cell phone

Mohammad Soubra, 2016.08.02 02:42

yes, you may contact service desk

 

But I am sure - it is some very simple issue which you can fix by yourself ...