MQL5.community: authorization failed - page 3

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Sergey Golubev
Moderator
117645
Sergey Golubev  
Surakiet Piyasakulkiet:

After i click OK for login in Community tab i got message 'MQL5.community: authorization failed' in Journal tab

'

No idea sorry ...
You can check password once again ...
check your login, check your password, check everything once again ...

------------

or you can write to the service desk ...

Surakiet Piyasakulkiet
114
Surakiet Piyasakulkiet  
Sergey Golubev:

if some problem - write to the service desk


But I am sure - it is some very simple issue which you can fix by yourself ...

Yes i think it too but i try every method thank you so much for your help.

Surakiet Piyasakulkiet
114
Surakiet Piyasakulkiet  
Sergey Golubev:

No idea sorry ...
You can check password once again ...
check your login, check your password, check everything once again ...

------------

or you can write to the service desk ...

I try to change password for twice.

Sergey Golubev
Moderator
117645
Sergey Golubev  

Check your login ... example - it is your login: vegeta007

It should be vegeta007
Not vegetaoo7

check your password ... did you use Capital letters (in english) in password? check everything ..

Gia Bach
49
Gia Bach  
My signal alway " disable " . How can i fix it ? Thank so much
Sergey Golubev
Moderator
117645
Sergey Golubev  
Gia Bach:
My signal alway " disable " . How can i fix it ? Thank so much

I see one signal only in your profile, and it may be the reason (it is written on the left side of your signal's page):


Gia Bach
49
Gia Bach  

oh, so i have to regis to seller frst right ? Now i'm watting for receive the code . How long does it take me to get the code? 

Thank Sergey Golubev for your support . Have a nice day

Sergey Golubev
Moderator
117645
Sergey Golubev  
Gia Bach:

oh, so i have to regis to seller frst right ? Now i'm watting for receive the code . How long does it take me to get the code? 

Thank Sergey Golubev for your support . Have a nice day

Yes, register as a seller.

There is the thread with possible issues discussed - 

----------------

My seller's account not approved
https://www.mql5.com/en/forum/280472

My Seller Account Not Approve
My Seller Account Not Approve
  • 2018.09.21
  • www.mql5.com
I have opened my account in mql5 which has been more than 6 months and has not been opened yet, I have completed all the document and multi, still...
Nicholas Porritt
24
Nicholas Porritt  

MQL5.community: authorization failed issue

MQL4 Market: failed to get list of user products [401]


Hello. Just wondering if I can get some assistance. I registered a Mql5 user account. I am able to effectively log in and out of this account without issues. I have registered my current email and mobile phone number with +61 country code. I have entered my 8 character MetaQuotes ID to my security settings and I am prompted to Request a Code which I understand should be sent to my mobile phone but no code ever arrives. I request the code be resent but nothing happens. If I request a second time it says maximum attempts reached try back in 24 hrs. I have attempted to link my MetaQuotes ID everyday for the last 4 days and met the same result. I have reset my password on 2 occasions but this did not resolve the issue. I cannot get my security settings to link my MetaQuotes ID effectively and have no idea what the inherent fault is. 

I want to get a VPS service using Mql5. I proceed to my Pepperstone broker accounts section to log into the Mql5 Community, I enter my log in name and password and in the Journal tab get the error message of MQL4 Market: failed to get list of user products [401]. I have also tried to Register for a Virtual Server and enter my log in and password details and get MQL5.community: authorization failed issue error message

Can anyone pls assist as I am keen to get a VPS service urgently. 

Nicholas 

Janez Konecnik
622
Janez Konecnik  
same issue here
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