how to contact customer service? thank You - page 23

 
usdearn #:
please help me .my financial operations are limited ,,its my first time to pay 15 usd to the metaquotes and when i try to activate a vps ,it tells me payment failed but i got 15 usd in balance ,,what to do ???
write to the service desk: look at "Contacts and requests" link at the bottom of the page.
 
plz help. connenction problem in my MT5 
Files:
T_30.png  100 kb
 
prashant katakwar #:
plz help. connenction problem in my MT5 

The trading accounts, the charts, the price on the charts, the symbols to trade, and the names of the symbols, and the time of the price on the chart,  - all of them are related to the brokers only. So, contact with your broker for support.

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If it is related to the demo account so many brokers are providing the demo for limited time only (related to some condition for demo account to be used for example). So, you can open an other demo account in the broker (any broker).

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There is summary thread/post about the brokers (incl about how to select):

Broker selection (this memo/instruction exists on every language in every forum):
https://www.mql5.com/en/forum/446683 

Broker selection
Broker selection
  • 2023.05.02
  • www.mql5.com
MetaQuotes (MQ) is NOT a broker nor does it provide any financial, investment, brokerage, trading or data feed services, nor is it involved in any...
 
Can someone help me I’m dealing with 
This issue as seen in the image it shows 
Green font and black screen it’s not the internet 
Issue iv tried using other brokers such as pu prime
And startrader and even a new device still the same issue can someone urgently please help me 
No matter what chart I open it’s like this  I know 
It says 0/0kb my internet is fine iv even tried Ethernet cable even though my internet is fine im using MT5 and currently with STARTRADER and PUPRIME
Files:
image.jpg  3633 kb
 
federica231094:

how to contact customer service? thank You

Use the link below 👇
https://www.mql5.com/en/contact