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How I can contact service desk, because I tried to cancel my vps account, it didn’t work and foe a few months they charged me for nothing.
Very simple, right click in your MQL5 VPS in the Navigator window >> Cancel Hosting.
Or click the option's wheel in this link to cancel it.
https://www.mql5.com/en/vps/subscriptions
Thanks for this. I wanna change my vps for meantime
If you want to move it to another trading account, use the 'Change account' option.
https://www.mql5.com/en/vps/subscriptions
It seems that MQL5 VPS service has some issues, I have notified the admins about it.
You may contact the Service Desk about it.
Hi can someone help me how can I get my money back, even I cancelled my vps, still they charged me,it’s less than 24 hours.
If you've cancelled within 24 hours of your MQL5 VPS subscription, you will get an automatic refund to your MQL5 account.
If more than 24 hours have passed, the remaining time have been credited to your MQL5 account as free minutes and you can use them if you subscribe to MQL5 VPS from another trading account.
https://www.mql5.com/en/users/91438014/accounting
Hello, I accidentally cancelled my VPS and now I can't activate it. I know they don't give refunds, but I still have half of the rental period left. Can you tell me how to get the VPS back?
Thank you.
Hello, I accidentally cancelled my VPS and now I can't activate it. I know they don't give refunds, but I still have half of the rental period left. Can you tell me how to get the VPS back?
Thank you.