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Sergey Golubev #:
  • The charts show Bid prices only.
  • buy order's TP/SL (or Sell Stop's/Sell Limit's entry) are triggered when the Bid, 
  • sell order's TP/SL (or Buy Stop's/Buy Limit's entry) will be triggered when the Ask.

And the prices/datafeed are related to the brokers only (it is not related to Metatrader platform at all).

---------------

I mean: If you do not agree with some price and so on - write to the broker's support (because this forum will not help with that as the prices are related/managed by the brokers only).
So, ask your broker about that (and about "why" for example).

On the screenshot, there are both buy and sell orders. The 2 buy orders have been closed far from the bid price clearly shown on the chart. Thats a proof of the manipulation. 

I attach another screenshot of my VIX trades, long positions, also closed on the bid price imported from another dimension. 
 
AxelQuant #:

Well, if it's the same story with EURUSD, you'd better run from that broker. There's really nothing we can do here.

I feel for you.

I dont run, I fight. You can expect here the end of the story - broker refunding the 11k USD - the amount they stole from me by this dark magic.
 
faithblaster #:
2 buy orders have been closed far from the bid price

Check what price your chart is based on.

Forum on trading, automated trading systems and testing trading strategies

Floating arrows on MT5 Strategy tester chart bug

Vladislav Boyko, 2026.03.27 14:24

For Buy, the Ask price is used, and for Sell, the Bid price is used. Considering that both Buy and Sell prices deviate from the chart, I suspect the chart in your screenshot is based on the Last price.

Check the "Chart mode" in the symbol properties. Or try testing on a symbol whose "Chart mode" is set to "By bid price".


 
faithblaster #:
On the screenshot, there are both buy and sell orders. The 2 buy orders have been closed far from the bid price clearly shown on the chart. Thats a proof of the manipulation. 

I attach another screenshot of my VIX trades, long positions, also closed on the bid price imported from another dimension. 

Read the previous answer carefully.

You are confusing the Bid with the Ask (not shown on your pic).

If you still dispute the price - contact your Broker directly (this is a technical forum, not broker support).

 
Oleksandr Medviediev #:

Read the previous answer carefully.

You are confusing the Bid with the Ask (not shown on your pic).

If you still dispute the price - contact your Broker directly (this is a technical forum, not broker support).

Im not confusing anything. Have you checked the screenshot, the VIX trades? They are BUY, bought on ASK price. Sold on BID price. The chart shows BID. Thus the trades should had been closed on the BID price the chart shows.  Chart shows price about 25. The trades were closed on price about 17. 30% worse price. Execution was heavily manipulated.


Hope all is clear now. 

 
Vladislav Boyko #:

Check what price your chart is based on.

The VIX BUY trades were opened on ASK, sold on BID. The BID price is seen on the chart. The trades were obviously closed far away from the BID (chart) price.
 
faithblaster #:
The VIX BUY trades were opened on ASK, sold on BID. The BID price is seen on the chart. The trades were obviously closed far away from the BID (chart) price.

Are you sure the chart is based on the bid and not the last? Please post a screenshot of the symbol properties demonstrating this.

Although, considering the daily timeframe (I just noticed it now), this really looks strange in my personal opinion, even if the chart is built on the last.

Anyway, I highly doubt you'll get any useful answer other than "don't work with a broker you don't trust."

 
Vladislav Boyko #:
Are you sure the chart is based on the bid and not the last? Please post a screenshot of the symbol properties demonstrating this.

No screenshot required; It doesn't matter at what price the chart is built. Quote from your deleted comment (which violated forum rules):

...

The broker claims this was caused by incorrect quotes from its liquidity provider. However, that explanation is not credible. The same pattern continued further and was also visible on other instruments.

...

After this incident, the broker refunded only my original deposit and refused to pay approximately 11,000 USD in profits that should have remained on the account if the trades had been closed at the real market prices.
That is, the broker referred to some technical issues and returned your money. You are trying to demand from the broker the profit that would have arisen if the quotes had been different. Good luck to you, I'll be glad if you succeed. But I am sure that you will not get any information here that would be useful for your purpose.
 
Vladislav Boyko #:

No screenshot required; It doesn't matter at what price the chart is built. Quote from your deleted comment (which violated forum rules):

That is, the broker referred to some technical issues and returned your money. You are trying to demand from the broker the profit that would have arisen if the quotes had been different. Good luck to you, I'll be glad if you succeed. But I am sure that you will not get any information here that would be useful for your purpose.
Actually, Im asking for profits for thrades that I have closed on the displayed chart price. The bid and ask price I was closing the deals on were normal, usual. Im talking about something manipulative (called a Dealer plugin), that is causing that the deals are not being closed on the right price, but on the manipulative one. Its clearly demonstrated in the video from my deleted comment I posted earlier, I really recommend to watch as you will then see the manipulation without any doubt. 

On Trustpilot, there are more traders talking about this manipulation. I attach a screenshot of one of them.
 
Vladislav Boyko #:

Are you sure the chart is based on the bid and not the last? Please post a screenshot of the symbol properties demonstrating this.

Although, considering the daily timeframe (I just noticed it now), this really looks strange in my personal opinion, even if the chart is built on the last.

Anyway, I highly doubt you'll get any useful answer other than "don't work with a broker you don't trust."

The prices of all symbols of this broker are based on the BID price.
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