Need help,Consultation To find and solve issue with EA

 
I ordered EA  multiplied ATR trailing and There is some problem to make it work for me.All seems to be good to go but nothing happening.I believe EA works fine.Looking for someone Who would be able to give me some helpful hand and explain what am i missing or doing wrong about goal i am trying to achieve.
 

Do you really expect an answer? There are no mind readers here and our crystal balls are cracked, so we can't see your machine.
     How To Ask Questions The Smart Way. (2004)
          Be precise and informative about your problem

We can't see your broken code.

Always post all relevant code (using Code button) or attach the source file.

 

Hi

You need to show us the code or the logs from the EA to help you with your problem. Here there may be multiple reasons why EA is not working. First always check the logs that are displayed on the terminal (Experts and Journal tab) – there may be important information about the errors or you can contact the author of your EA - they may help you with any issues you have.

Best Regards

 
MARISZ:
I ordered EA  multiplied ATR trailing and There is some problem to make it work for me.All seems to be good to go but nothing happening.I believe EA works fine.Looking for someone Who would be able to give me some helpful hand and explain what am i missing or doing wrong about goal i am trying to achieve.

your best option is to speak with the developer you ordered it from

 
MARISZ:
I ordered EA  multiplied ATR trailing and There is some problem to make it work for me.All seems to be good to go but nothing happening.I believe EA works fine.Looking for someone Who would be able to give me some helpful hand and explain what am i missing or doing wrong about goal i am trying to achieve.Ea 

Ea confusing me with some things.It has been created inspired from indicator.This indicator is used in its own EA both given from creator to trail trades based on indicator values.However i finding this combo to have some minuses one of them is it does closing positions when they are gone  in looses and as soon as same direction on indicator appears.And another issue  i found was it trailing only each position seperatedly and i can not use it for multiple grid trades.So i decided to create my own trailing stop based on same values as example indicator for trailing,adding trailing average grid order trailing,close orders only when positions reach profit as single trade,or combinated for all trades together. And additionaly i added trailing stop function switching over for bigger timeframe when necessary condition reached on bigger timeframe,assuming  to extend trade profit for given direction.First issue i am facing is distance calculation in my EA is diferent from one indicator i take for example.Might be that example given indicator hides something in formula from calculation and that is reason for distance diferences.Unfortunately i dont know what calculation exactly is been used in example indicator but from external inputs i assume it should be same for both, possibly calculation in code for my EA is used wrong formula which i am not understanding properly.Maybee anyone can find what is wrong(if it is wrong) in my EA from example given indicator and my EA code.I would like to reach same results for distance calculation,but can not find way on my own. Bigger issue i am facing EA does working on backtesting properly,but when i am using it on   real account it does failing to close all opened trades in situation when i am balancing out as in martingale when opened position goes wrong direction add double lot or bigger lot(usualy it leaves most profitable position opened and closing all other positions) or closing positions  on loosing at all when should close only in profit as single trade or trades together calculated.I am facing situation when programmer answer is i did all good  as on description for EA creation.On backtesting it works fine and there is nothing i can do about to solve issues you facing,it should work fine.And while i was testing EA when it does going through creation i find myself in situation when it does working diferently on Each of my computers.On PC it did working fine while on laptop was facing issues and was misbehaving.These issues i am describing now is from PC so i believe there is an issue.Could that be an issue for EA because of PC i am using to misbehave?

 
MARISZ #:

Ea confusing me with some things.It has been created inspired from indicator

you should remove the links to the product from your post, forum rules prohibit discussing and linking products.

and again I would suggest you go back to the developer you ordered it from....

 
Paul Anscombe #:

you should remove the links to the product from your post, forum rules prohibit discussing and linking products.

and again I would suggest you go back to the developer you ordered it from....

Thank You a lot.My bad,did not know i can not do that,not expierienced at all for things like this.Just changed post now as suggested from you. I already mentioned in comment i have all good working in backtesting and developer answering that it should work good on as on ordeer description and there is nothing that can be changed.But on live account it does not working as it should and i am looking for solvation for that.Either developer do not want or do not see its own mistake or dont have skills to solve it,i dont know and i am not here to discuss thesekind of  things ,but i am facing situation where i have EA which is created and i am not able to use it due to issues.

 
MARISZ:
I ordered EA  multiplied ATR trailing and There is some problem to make it work for me.All seems to be good to go but nothing happening.I believe EA works fine.Looking for someone Who would be able to give me some helpful hand and explain what am i missing or doing wrong about goal i am trying to achieve.

I do not see source code i added  because i changed my comment so i am adding it one more time.

Files:
 
  1. Why did you post your MT4 question in the MT5 General section instead of the MQL4 section, (bottom of the Root page)?
              General rules and best pratices of the Forum. - General - MQL5 programming forum? (2017)
    Next time, post in the correct place. I have moved this thread.

  2. MARISZ:All seems to be good to go but nothing happening.I believe EA works fine.

    How can you "believe EA works fine," when it does nothing? When you click a button this code is run.

    void OnChartEvent(const int id,         // Event ID 
                      const long& lparam,   // Parameter of type long event 
                      const double& dparam, // Parameter of type double event 
                      const string& sparam  // Parameter of type string events 
                     )
    {
    
    }

    Why do you believe anything should happen?

 
William Roeder #:
  1. Why did you post your MT4 question in the MT5 General section instead of the MQL4 section, (bottom of the Root page)?
              General rules and best pratices of the Forum. - General - MQL5 programming forum? (2017)
    Next time, post in the correct place. I have moved this thread.

  2. How can you "believe EA works fine," when it does nothing? When you click a button this code is run.

    Why do you believe anything should happen?

1.I just was looking for solve my problem and somehow missed that part that there is two diferent forums at all.As i explained i am not expierenced for anything like this,not sitting in forums chatting about things i do not know.And in my case i just trying to solve my issue and this kind of mistakes is just due to have not expierience.Thank you to move that for me.

2.EA itself does not opening trades it is just created to do trailing in diferent situations.And it does not opening trades but it does have built in buttons to open trades for testing.I believe it does working fine because i was testing it on backtesting and on real account and that is where i find it does malfunctioning on live account to close all  trades meanwhile do closing them properly on backtesting.And i was comparing it with indicator i was taking as example and it does trailing on diferent distance and there these questions coming from how to solve closing and is there any issue with calculation for distance.