Discussion of article "Payments and payment methods" - page 57

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it says: Withdrawal unavailable:
You can only withdraw earned funds from your MQL5 account, not money that you've deposited into it.
Hello everyone.
I was unable to withdraw using Webmoney getaway since yesterday.
The money will get lock in my MQL5 account and then again will return to my account and no withdraw.
Then a message from system like this is recieved: "Payment system declined the transaction."
Does anyone have the same problem? Or have a solution?
im having the exact same problem, does it fix itself or i should contact the service desk?
im having the exact same problem, does it fix itself or i should contact the service desk?
also facing the same problem ...how do i get it to work ?
Hello,
please contact to service desk,They will fix it.
Regards.
I have a little over $10K in my trade account. The MQL5 site says I have no funds. How do I remedy this situation?
Don't confuse your MQL5 account with your broker trading account.
The first is for purchasing products and services in this MQL5.com website, the second is for trading with your broker.
MQL5.com is not a broker nor offer real trading accounts as its stated at the bottom of this website.
If you want to withdraw your trading account money, contact your broker.
Please explain yourself in more detail. Your question is unclear.
Well i ddnt understand,and i deposited my $10 to mql5 community,how can i withdraw it or transfer it to my broker..im still new here,i have been using Expert Option all this time.
You can't withdraw non earned funds, but you may contact the Service Desk that deals with financial issues.