Discussion of article "Payments and payment methods" - page 94

 

I have tried withdrawal to Webmoney .. Earned money ..but getting same problem

 Webmoney payment system has rejected the withdrawal operation. Please contact the bank that issued your card for details

 
Elif Kaya #:

Yes, I sent too.

are they answered on you
 

same message  

 
Hello everyone, I have the same problem ''Webmoney payment system has rejected the withdrawal operation. Please contact the bank that issued your card for details.'' However, I contacted Webmoney and they claimed that everything is fine with the account, the problem is not on the bank's side. I have been trying to withdraw since last week, without success. I opened a ticket with the MQL5 team since the problem is not on the bank's side.
 
Daniel Matos De Paula #:
Hello everyone, I have the same problem ''Webmoney payment system has rejected the withdrawal operation. Please contact the bank that issued your card for details.'' However, I contacted Webmoney and they claimed that everything is fine with the account, the problem is not on the bank's side. I have been trying to withdraw since last week, without success. I opened a ticket with the MQL5 team since the problem is not on the bank's side.
me too withdrawal last time 28/1
but now this reject message 
 
The issue has been fixed and is working.
 
@Daniel Matos De Paula #: The issue has been fixed and is working.

Then please explain "how" it was fixed, so that others with the same issue can also find a solution. If you came here for help, then it would only be decent of you to reciprocate.

 
Daniel Matos De Paula #:
The issue has been fixed and is working.

Your comment is not helpful and contains zero details. 

 
Following today's MQL5.com website maintenance when the site was down, text message to phone authentication is malfunctioning here in the U.S. Prior to the maintenance, text message to phone authentication was working fine even though payment processing was down. Perhaps this is intentional and designed to prevent overwhelming the payment processing system with auto-declines. 
 
Presley Annais Tatenda Meck #:

Your comment is not helpful and contains zero details. 


There was a technical issue related to Webmoney withdrawals caused by a third party service provider (not Webmoney) . It has since been fixed and Webmoney withdrawals should work as usual. You will notice a change in the response message after a (Webmoney) withdrawal request.