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How I can refund my money from mql5 market ?

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Hakan Sari
370
Hakan Sari 2014.11.27 21:59 

Hello 

 

I bought expert advisor. but it did not work as he said. I put 200 $ on my forex account. but half of my money exploded because of him. I talked with him, he said if you bought from my website, I could refund you money but I cant refund your money for you bought expert from mql5 market. How is this a inteligence. this is fraud. I believed him and bought ea. What is my offence ? I believed reliability of metatrader. is there anybody can help me ? How can I contact with mql5 market administrator ?

Rodolphe Ahmad
3785
Rodolphe Ahmad 2014.11.28 23:29  
Hi, maybe EA is not configured properly, or not suitable with your broker
Robert Edison
1914
Robert Edison 2014.12.03 20:35  
You can have him send you money to a paypal account.  You don't even need an account. Check paypal it's very easy
548721547
121
548721547 2015.01.05 14:02  

Hi Pyromus,

what do you want to say and what is the main problem? on your post you talk about there is two problems.

1. EA not work  : If your only problem EA not work then it is ok. I don't want to say anything. It is totally up to you. I personally use this EA and i make profit with this EA. Well i will not gonna talk about this.

2. Not Refund : My issue about refund.

Why do you say seller or MQL5 fraud? and can you tell us how there are fraud?

As i know neither seller nor MQL5 tell you that they will refund you, if product not work. or didn't they?

MQL clearly say they will not refund : https://www.mql5.com/en/market/rules



Also seller say on this comments:


Did you asked about refund before buy? If you not read carefully before buy then this is your fault or seller?

My common sense say, it is you fault.


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