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How I can refund my money from mql5 market ?

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Hakan Sari
396
Hakan Sari  

Hello 

 

I bought expert advisor. but it did not work as he said. I put 200 $ on my forex account. but half of my money exploded because of him. I talked with him, he said if you bought from my website, I could refund you money but I cant refund your money for you bought expert from mql5 market. How is this a inteligence. this is fraud. I believed him and bought ea. What is my offence ? I believed reliability of metatrader. is there anybody can help me ? How can I contact with mql5 market administrator ?

Rodolphe Ahmad
4057
Rodolphe Ahmad  
Hi, maybe EA is not configured properly, or not suitable with your broker
Robert Edison
2612
Robert Edison  
You can have him send you money to a paypal account.  You don't even need an account. Check paypal it's very easy
Shawn J. Lockett
133
Shawn J. Lockett  

Hi Pyromus,

what do you want to say and what is the main problem? on your post you talk about there is two problems.

1. EA not work  : If your only problem EA not work then it is ok. I don't want to say anything. It is totally up to you. I personally use this EA and i make profit with this EA. Well i will not gonna talk about this.

2. Not Refund : My issue about refund.

Why do you say seller or MQL5 fraud? and can you tell us how there are fraud?

As i know neither seller nor MQL5 tell you that they will refund you, if product not work. or didn't they?

MQL clearly say they will not refund : https://www.mql5.com/en/market/rules



Also seller say on this comments:


Did you asked about refund before buy? If you not read carefully before buy then this is your fault or seller?

My common sense say, it is you fault.


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