The purchased tab is only showing the last two purchases - page 6

[UlrichG]

Alexey Petrov #:

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

I can not find a corresponding "purchased" tab in the "market" section of MT5, I only find it in in MT4 and on MQL Website. Where can I find it in MT5?

[Sergey Golubev]

UlrichG #:
I can not find a corresponding "puchased" tab in MT5, only in MT4. Where can I find it in MT5?

It is in Navigator now for MT5:

[UlrichG]

Sergey Golubev #:

It is in Navigator now for MT5:

Thanks! I never was so downstairs in the navigator ;-)

[Nseyen Akpan]

not seeing all my purchases on metatrader 4 platform after signing in except for one item only. anyone seen these or experienced such before? How do i get all my purchases to show on my terminal 

[Sergey Golubev]

FXSensei1980 #:
not seeing all my purchases on metatrader 4 platform after signing in except for one item only. anyone seen these or experienced such before? How do i get all my purchases to show on my terminal 

All your purchases are on this page https://www.mql5.com/en/users/fxsensei1980/market (in case you used your username as fxsensei1980 to purchase).
And use this procedure -

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

[Lewis Harrison]

Alexey Petrov #:

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

Can you show me a video on how to do this? 

[Sergey Golubev]

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

As I do not have Mac computer so I can not practically help about where to find Data Folder of Metatrader in Mac.
But I found the following post -

Forum on trading, automated trading systems and testing trading strategies

MT5 Build 4120 MacOS M1-Data Folder Copy Paste Issue

Julia Lopez, 2023.12.31 19:22

The MQL5 data folder on macOS is typically located in the "Library" folder, which is hidden by default. To access it, follow these steps:

  1. Open the "Finder."

  2. In the menu bar, click on "Go."

  3. Press and hold the "Option" key to reveal the "Library" option, then click on it.

  4. Navigate to "Application Support" > "MetaQuotes" > "Terminal" > "Common" > "Files."

This is where you should find the MQL5 data folder.

So, the procedure may be the following:

You close Metatrader, after that - find Community folder (look at post #2 about how to find it on Mac), delete all files starting from mql4.market.* and mql5.market.*, after that - start Metatrader, go to "My Purchases" in Metatrader, and you may see your purchase to install.