The purchased tab is only showing the last two purchases - page 7

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Ruman D #: Is it possible to DM you instead.

Don't DM. That is intruding on someone's private time and pressuring them into helping you! Don't!

Use the forum for your questions, so all can participate, be it in answering you or reading the answers should they have similar issues.

When asking a question, please explain in detail, and if relevant, also include screenshots, log output, etc.

 

Have you tried logout and back login? Check if you are logging in the right MQL5 account? 

 
Exactly. It is there, but he did not activate it. The most interesting thing is that for the entire time (about a month) he did not open a single transaction.
 
Arkin Nabirov #:
Exactly. It is there, but he did not activate it. The most interesting thing is that for the entire time (about a month) he did not open a single transaction.

This is the procedure about how to download/install the product if it was removed from the market after purchasing:

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

  1. Close all your MetaTrader terminals
  2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
  3. Delete all files starting from mql4.market.* and mql5.market.*
  4. Open MetaTrader terminal
  5. Try to install product again

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