MT5 has a bug, which the chart of GBPAUD has not been updated.

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Peng Han
51
Peng Han  

hi, guys,

Does your MT5 has a bug? The chart of GBPAUD has not been refreshed. The lastest bar is 2019-5-7 04:00. 

Could you know how to solve this problem?

thanks a lot.


Peng Han

Sergey Golubev
Moderator
116939
Sergey Golubev  

MT5 does not have this bug because of the following:

  • any pair/chart is related to the broker (it is not related to Metatrader); means: it is the broker proposed the symbols, refreshing and so on;
  • this pair (GBP/AUD) is refreshed with no any problem.

Which broker are you using?
Or you are using MetaQuotes-Demo account for beta testing of MT5 platform?
Open account with the other broker which is providing "refreshing" for example.

----------------

Because I checked now with few brokers - and GBP/USD is refreshed with no any problem - 

William Roeder
22359
William Roeder  
Peng Han: The chart of GBPAUD has not been refreshed. The lastest bar is 2019-5-7 04:00.

Did you accidentally unclick auto-scroll? AutoScroll

Are you actually connected to your broker? Open Market Watch (control-M). Are the prices changing?

Florin Ionesko
1145
Florin Ionesko  

Something is there, because i've experienced this issue 2 times up to this point, in the last month.


Last time it was on GBPUSD.

MarketWatch showed GBPUSD correctly, updating correctly.

But the chart was frozen.


I tried to close MT5, but it took an awkward long time to close.

I've checked task manager, and the process of metatrader was still there, with some 600mb ram.

I forced close it, rerun MT5.

Then GBPUSD came to life again.


Initially I thought it was something about caches?

but i dont know.



I have 2 screenshots i did at that moment, maybe it helps.

Before restarting MT5

and after.

Alain Verleyen
40784
Alain Verleyen  
Florin Ionesko:

Something is there, because i've experienced this issue 2 times up to this point, in the last month.


Last time it was on GBPUSD.

MarketWatch showed GBPUSD correctly, updating correctly.

But the chart was frozen.


I tried to close MT5, but it took an awkward long time to close.

I've checked task manager, and the process of metatrader was still there, with some 600mb ram.

I forced close it, rerun MT5.

Then GBPUSD came to life again.


Initially I thought it was something about caches?

but i dont know.



I have 2 screenshots i did at that moment, maybe it helps.

Before restarting MT5

and after.

Is it build 2007 ?

Then yes, I noticed similar behaviour, but can't figure it out how to reproduce it.

How much charts do you have ? Are you running some indicators, EAs ?

Mladen Rakic
182338
Mladen Rakic  

Like this - build 2025:


And it is dead right now - regardless if anything is attached to it or not, or any other action taken
Alain Verleyen
40784
Alain Verleyen  
Mladen Rakic:

Like this - build 2025:


And it is dead right now - regardless if anything is attached to it or not, or any other action taken

Not sure what you are saying ? That build 2025 always freeze ?

I am using it without problems (in the regards), most of the time.

Mladen Rakic
182338
Mladen Rakic  
Alain Verleyen:

Not sure what you are saying ? That build 2025 always freeze ?

I am using it without problems (in the regards), most of the time.

Right now it is doing like on that example - the GBPAUD is dead. Whatever I try (restart, refresh, reload, ... ) does not change it. Symbol properties are OK. No idea what happens with others and why - just was curious to see what happens on my terminal and that is what is going on right now. For the others - I have no idea at all

If I had to guess - that is an issue with metatrader data server

Alain Verleyen
40784
Alain Verleyen  
Mladen Rakic:

Right now it is doing like on that example - the GBPAUD is dead

Whatever I try (restart, refresh, reload, ... ) does not change it. Symbol properties are OK

No idea what happens with others and why - just was curious to see what happens on my terminal and that is what is going on right now. For the others - I have no idea at all

Ah ok, so it's a chart freeze, not all the terminal. Did you try with an server ? Could be due to Metaquotes-Demo.
Mladen Rakic
182338
Mladen Rakic  
Alain Verleyen:
Ah ok, so it's a chart freeze, not all the terminal. Did you try with an server ? Could be due to Metaquotes-Demo.

I have tried all the available serves and it remains the same. What I have noticed that it (GBPAUD) does not exist in mt4 demo symbols list any more but have no idea when did it happen (was not checking before this event)

Lorentzos Roussos
22749
Lorentzos Roussos  

Same here , but , if you open up DepthOfMarket (right click on chart) the prices are live.

(edit , using the metaquotes feed)

12
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