Subscription to a signal fails

 

Good morning,

 

I am trying to subscribe to a signal that has expired 2 days ago, but it is always failing even though I have enough fund to cover the fees. I have just renewed my subscription to the same signal on my other account on another broker and it worked with no issue.

 

The signal is Signals / MetaTrader 4 /

CB06141

 

 

What could be the issue?

 

Regards,

 

Aziz 

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[Deleted]  
Hello please provide journal terminal logs.
 
Aleksey Pak:
Hello please provide journal terminal logs.

Thank you for your response, but how do I export the journal logs? do I print the screen?

 

Regards,

 

Aziz 

[Deleted]  
Abdulaziz Almahmeed:

Thank you for your response, but how do I export the journal logs? do I print the screen?

 Regards,

 Aziz 

Right mouse click in the journal -> Open. Send logs via personal message. Thanks.

 
I want to copy trade, but my subscription always faileds, even though I've topped up balance into  my account in MQL5 and my card CC is already logged in registered. It's even also with the same Monex broker. I've also logged in to MT5 and MQL5. why ? failed subscription signal
 
Erwan Herlambang #:
I want to copy trade, but my subscription always faileds, even though I've topped up balance into  my account in MQL5 and my card CC is already logged in registered. It's even also with the same Monex broker. I've also logged in to MT5 and MQL5. why ? failed subscription signal

Try to deposit the necessary funds into your MQL5 account first and then choose the MQL5 way of payment during your checkout.

https://www.mql5.com/en/users/erwan1/accounting/topup


Make sure you've done everything as described here: 

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)