Signal reception failure caused by broker symbol mismatch

 

My current broker is VT Markets, and they use the symbol XAUUSD-ECN instead of XAUUSD+.


2026.06.04 12:47:22.049 '26612571': Signal - #84143680 sell 0.01 XAUUSD+ at 4460.69 skipped as no symbol found


how can  i solve this problem ?

XAUUSD (Gold vs US Dollar): Precious Metal Prices & Live Charts
XAUUSD (Gold vs US Dollar): Precious Metal Prices & Live Charts
  • 2026.06.03
  • www.mql5.com
XAUUSD exchange rate has changed by 0.41% for today. During the day, the instrument was traded at a low of 4424.02 and at a high of 4484.00
 
TED3090:
skipped as no symbol found

It is mapping, and it means the following:

  • your broker is not allowing the trades on this symbol (according to symbol specification),
  • or the broker is having more than one symbol for XAUUSD on your trading account;
  • or this symbol is not having Forex margin calculation (in specification) - because the forex only symbols are allowing to be copied for example.


More about mapping:

Forum on trading, automated trading systems and testing trading strategies

Copying signal with different broker

Sergey Golubev, 2023.10.21 07:01

Read this part of FAQ -

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Also, make sure that your broker allows this symbol to trade for traders with Forex margin calculation in specification, more in details:

mapping

 
For details - look at this discussion thread:
Signal problem: position skipped as no symbol found
Signal problem: position skipped as no symbol found
Signal problem: position skipped as no symbol found
  • 2021.04.19
  • www.mql5.com
The user is experiencing an issue where symbols are not mapping correctly between their trading account and a signal provider's account, resulting in errors like 'no symbol found'. The problem seems to be related to symbol naming differences, margin calculation types, and specific exceptions for metal symbols. The user has tried various troubleshooting steps but is still unable to resolve the issue, leading them to consider switching signal providers.