timezone

[Sami Ruwayjih Salem Alkhudhayri]

Hi

The expert don't work

There is a difference between the vps and time in my computer or broker's. isn't to fix it.

Pls help me

[Oleksandr Medviediev]

The issue (bug) is likely in your EA code - contact your EA coder/author.

NOTE: discussion about 3rd party EAs or brokers is prohibited on the forum.

[Oleksandr Medviediev]

Your topic has been moved to the section: Expert Advisors and Automated Trading
Please consider which section is most appropriate — https://www.mql5.com/en/ forum/172166/page6#comment_ 49114893

[Ryan L Johnson]

Sami Ruwayjih Salem Alkhudhayri:

Hi

The expert don't work 

هناك اختلاف between the vps and time in my computer or broker's  isn't to fix it 

Pls help me 

Maybe you can get the EA developer to replace TimeCurrent() with TimeLocal() to make the EA run on the local time of the VPS.

TimeLocal - Date and Time - MQL5 Reference - Reference on algorithmic/automated trading language for MetaTrader 5

[Sergey Golubev]

You need to provide the migration of your Metatrader's environment to this MQL5 VPS, and after that only - this MQL5 VPS will be your Metatrader (yes, your second Metatrader, because MQL5 VPS is your second Metatrader but in cloud).
And after migration - your computer will have nothing to do with trading and with ping at all (because everything will be traded on MQL5 VPS.

-----------------------

If something is wrong with the EA on this MQL5 VPS so ask the author/seller of this EA for support.

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You can check about how to migrate/synchronize by reading this post/thread started with the item 19.
More details: post #4 and this thread:  How to update/adjust EAs that are hosted on a VPS?

[Sami Ruwayjih Salem Alkhudhayri]

[redacted] AUDUSD,H1: time = 19:31 CT.hour = 21 UTC.hour = 19 Timezone = 2 text = 19:31

[Fernando Carreiro]

Sami Ruwayjih Salem Alkhudhayri #: [redacted] AUDUSD,H1: time = 19:31 CT.hour = 21 UTC.hour = 19 Timezone = 2 text = 19:31

Please ask the seller of the product for support. The forum can only be used for general purpose discussions about market products.

[Sami Ruwayjih Salem Alkhudhayri]

Fernando Carreiro #:
Please ask the seller of the product for support. The forum can only be used for general purpose discussions about market products.

He didnt answer

Can I back my money

[Fernando Carreiro]

Sami Ruwayjih Salem Alkhudhayri #: He didnt answer. Can I back my money

Yes, we did answer the original question. Either you you did not understand the answer or your question was unclear.

Regarding refunds:

Rules of Using the Market Service—IV. Products — 14. Products purchased through the Market service can not be returned.

However, you can contact the Service Desk. They may be consider a refund if your explain your situation properly.

[Sami Ruwayjih Salem Alkhudhayri]

The expert work in strategy test 

But don't work in real account

[Fernando Carreiro]

Sami Ruwayjih Salem Alkhudhayri #: The expert work in strategy test. But don't work in real account

Again, we repeat, discuss that issue with the author and seller of the EA. We cannot help you in the forum.