Unable to Install An MT4 indicator which I once Purchased 2 years ago

[Olayemi Sulaiman]

Please I am unable to install a particular 'Mt4 product' on my mt4 terminal. I'm getting the error message installation failed 'failed download product [403] and I still have '8' out of my '10' activations left. I have turned off firewall, deactivated my antivirus but still the same, However, the surprising thing is that I can download and install other indicators except for this one product

[Oleksandr Medviediev]

 Do you see the product on the list of your purchases in MT4 terminal? (go to "Market" tab, then "Purchased" tab)

[Olayemi Sulaiman]

Oleksandr Medviediev #:
 Do you see the product on the list of your purchases in MT4 terminal? (go to "Market" tab, then "Purchased" tab)

Yes I do see it amongst my list of purchases 

[Eleni Anna Branou]

https://www.mql5.com/en/forum/372275#comment_23161918

[Michael Charles Schefe]

Eleni Anna Branou #:
https://www.mql5.com/en/forum/372275#comment_23161918

HAHAHA

[Eleni Anna Branou]

Michael Charles Schefe #:

HAHAHA

Why is this funny Michael?

[Michael Charles Schefe]

Eleni Anna Branou #:

Why is this funny Michael?

"My cat put his ass on keyboard on my notebook. And now I’m forbidden to enter from my iP. "

[Olayemi Sulaiman]

Eleni Anna Branou #:
https://www.mql5.com/en/forum/372275#comment_23161918

I’m not sure this is applicable to my current situation but thanks for your contribution 

[Eleni Anna Branou]

Olayemi Sulaiman #:
I’m not sure this is applicable to my current situation but thanks for your contribution 

If you are getting a 403 error, you should check these points.

[Sergey Golubev]

Olayemi Sulaiman #:
I’m not sure this is applicable to my current situation but thanks for your contribution 

Some more to check:
Summary: Installation Failed - Error 403 and more (incl about how to install WebView2)

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My example.
I tried to install some tool which I purchased in 2013 for MT5:

• external VPS - error 500 because the WebView2 was absent;
• my home PC (Windows 10) - installed with not a problem at all.

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This is the procedure about how to refresh the purchased products' list in Purchased tab of Metatrader:

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

[Olayemi Sulaiman]

Eleni Anna Branou #:

If you are getting a 403 error, you should check these points.

Thanks a lot. Like I said earlier none of the solutions is applicable to my situation