Discussion of article "Payments and payment methods" - page 181

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As a US user, without options to withdraw my funds, I will be stopping all Metatester Agents. Can't keep giving free work to a system that doesn't allow us to get paid.
 
Jessica #:
As a US user, without options to withdraw my funds, I will be stopping all Metatester Agents. Can't keep giving free work to a system that doesn't allow us to get paid.
As a Zim user, without options to withdraw my funds, I too will be joining you. 
 
Please who has gotten any solution??
 
Chukwuemeka Kingsley Anyanwu #:
Please who has gotten any solution??
Hi..
This solution I'm about to give will reduce the amount that gets to you by 20% to 30%.
1. Download noones app.(It's a crypto peer to peer exchange app). Sign up/ register. Do the verification required there.
2. Via peer to peer exchange, buy BTC or USDT or ETH. Pay via webmoney.
3. Then choose a seller/vendor from the available sellers you see,  that is in an Asian country.
4. Make sure to inform the seller that you want to withdraw your MQL5 funds to their webmoney wallet(WMZ for USD).
5. If the seller agrees, then ask for their WMZ wallet ID. Withdraw your funds to their wallet.
6. Check under "actions", "click that you have paid".

Note 1: It's best to initiate a withdrawal first on mql5. Do the message or telegram verification.
Because the exchange transaction on "noones" is timed. It can be 30 or 60 minutes. But mostly 30minutes. So process your withdrawal to the last step of inputting the WMZ wallet ID, before you find a seller on noones. 

Note 2: Ask the seller to tell you their country, then fill that country name when you are making the withdrawal from your MQL5.

7. The seller releases the BTC or USDT which was held in escrow on the platform.
8. Now you have the crypto currency in your wallet. Withdraw it via peer to exchange, by clicking on "sell". Choose "bank transfer" or "domestic wire transfer" as method to receive your funds. Select currency naira.
Note: You should already have set your bank details in your settings in the app.

It's simple, but it reduces the amount that finally gets to your naira account. But it's better than losing it completely.

 
Jessica #:
As a US user, without options to withdraw my funds, I will be stopping all Metatester Agents. Can't keep giving free work to a system that doesn't allow us to get paid.

Wow. thanks for the feedback , I will stop all my work with them .that a Scam, I will spread the word if MQL% won't solve my issue

 
Yaakov Markos #:

Wow. thanks for the feedback , I will stop all my work with them .that a Scam, I will spread the word if MQL% won't solve my issue

I have 100's of $ stuck for 6 months no withdrawal and desk doesnt care. Really insane to see how they do nothing about it
 
Hi everyone,

I’ve seen a lot of confusion and frustration from users in different countries about why certain payment methods aren’t available on MQL5.com, why card withdrawals fail in many regions, or why bank withdrawals have such a high minimum. So I thought I’d share a personal perspective, based on experience and publicly available information. This is not official in any way, and I’m not trying to defend MetaQuotes. I’m just trying to shed some light on things that many users may not be aware of.

This isn’t just a problem in the US. People from Kenya, India, Argentina, South Africa and many other countries are affected by the same limitations. And often the reason doesn’t lie entirely with MetaQuotes, but with local laws, financial systems and payment networks.

Why isn’t PayPal supported?

Many users have asked for PayPal, but using it would create several serious challenges for a platform like MQL5:

  • PayPal allows buyers to reverse payments (chargebacks) even long after a transaction. This is risky for digital products that can’t be returned.
  • PayPal has a history of freezing funds without notice when it detects what it sees as irregular activity.
  • The fees are high, especially for cross-border transactions.
  • MetaQuotes manages its own internal payment system, and using PayPal would limit their ability to control disputes and account issues directly.
  • Certain trading-related services, such as signal subscriptions, may violate PayPal’s Acceptable Use Policy.

In short, PayPal just doesn’t fit well with how MetaQuotes operates.

Why can’t users in some countries withdraw to their Visa or Mastercard?

This is a common issue not only in the US, but also in places like Kenya, Argentina, India and others. Here are the main reasons:
  • Some countries have regulations that make it difficult or even illegal for residents to receive international payouts to local cards.
  • In the US and a few other regions, personal Visa/Mastercard accounts often don’t allow inbound payments from foreign companies. In the US, this is governed by the Bank Secrecy Act, and any company wanting to send funds to US-based cards must register as a money transmitter with FinCEN (Financial Crimes Enforcement Network).
  • MetaQuotes is not registered with FinCEN. That doesn’t mean they’re doing anything wrong, it simply means they haven’t established a legal entity in the US to operate under US financial law. Doing so would be extremely complex and expensive, and it’s not part of their business model.
  • In many countries, banks or card issuers automatically reject payments from companies linked to trading or investing, sometimes without any clear legal reason.
So even if MetaQuotes wanted to offer card withdrawals everywhere, in many cases they simply can’t.

Why is the minimum amount for a bank transfer $3,000?

This is another frequent complaint, but there are some practical and legal reasons for it:
  • International bank transfers (SWIFT) involve multiple fees, from the sender’s bank, intermediary banks, and the receiving bank. These fees can be substantial, making small withdrawals unprofitable for both the user and the company.
  • MetaQuotes must comply with anti-money laundering (AML) and know your customer (KYC) laws. These include the EU’s Directive 2015/849 and FATF recommendations that apply globally. One way to reduce risk is by avoiding large volumes of low-value transactions.
  • Processing many small transfers adds significant administrative overhead.
  • Setting a higher threshold helps ensure users withdraw in a more deliberate and efficient way.
Final note

Again, this isn’t meant to excuse anything. There are definitely things MetaQuotes could improve, more flexible withdrawal options, better customer support, and clearer communication. But it’s also true that many of the obstacles users face come from outside the company, national laws, financial regulations, banking policies and the rules of payment networks.

Understanding this doesn’t solve the problem, but it might help some people realize that the situation is more complex than it seems at first glance. That alone can help reduce some of the frustration.

If anyone has more information or corrections to share, I’m happy to read them. The more we understand, the better decisions we can make.

Take care.
 

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Discussion of the article "Payments and payment methods"

Miguel Angel Vico Alba, 2025.06.03 21:57

Hi guys,

I've seen a lot of confusion and frustration from users in different countries about why certain payment methods are not available on MQL5.com, why card withdrawals fail in many regions or why bank withdrawals have such a high minimum amount. So I thought I'd share a personal perspective, based on experience and publicly available information. This isn't official in any way, and I'm not trying to defend MetaQuotes. I'm just trying to clarify things that many users may not be aware of.

This is not a problem exclusive to the USA. People from Kenya, India, Argentina, South Africa and many other countries are affected by the same limitations. And often the reason lies not entirely with MetaQuotes, but with local laws, financial systems and payment networks.

Why isn't PayPal supported?

Many users have asked for PayPal, but using it would create several serious challenges for a platform like MQL5:

  • PayPal allows buyers to reverse payments (chargebacks) even long after a transaction. This is risky for digital products that cannot be returned.
  • PayPal has a history of freezing funds without warning when it detects what it considers irregular activity.
  • Fees are high, especially for international transactions.
  • MetaQuotes manages its own internal payment system and using PayPal would limit its ability to control disputes and account issues directly.
  • Certain trading-related services, such as signal subscriptions, may violate PayPal's Acceptable Use Policy.

In short, PayPal simply doesn't fit well with the way MetaQuotes operates.

Why can't users in some countries withdraw to their Visa or Mastercard?

This is a common problem not only in the US, but also in places like Kenya, Argentina, India and others. Here are the main reasons:
  • Some countries have regulations that make it difficult or even illegal for residents to receive international payments on local cards.
  • In the US and some other regions, Visa/Mastercard personal accounts generally do not allow payments received from foreign companies. In the US, this is governed by the Bank Secrecy Act, and any company that wants to send funds to US-based cards must register as a money transmitter with FinCEN (Financial Crimes Enforcement Network).
  • MetaQuotes is not registered with FinCEN. This doesn't mean they're doing anything wrong, it just means they haven't established a legal entity in the US to operate under US financial law. Doing so would be extremely complex and expensive, and is not part of their business model.
  • In many countries, banks or card issuers automatically reject payments from companies linked to trading or investments, sometimes for no clear legal reason.
So, even if MetaQuotes wanted to offer card withdrawals everywhere, in many cases it simply can't do it.

Why is the minimum amount for a bank transfer $3,000?

This is another frequent complaint, but there are some practical and legal reasons for this:
  • International bank transfers (SWIFT) involve various fees, charged by the sending bank, the intermediary banks and the receiving bank. These fees can be substantial, making small withdrawals unprofitable for both the user and the company.
  • MetaQuotes must comply with anti-money laundering (AML) and know-your-customer (KYC) laws. These laws include EU Directive 2015/849 and the globally applicable FATF/FATF recommendations. One way to reduce risk is to avoid large volumes of low-value transactions.
  • Processing many small transfers adds a significant administrative burden.
  • Setting a higher limit helps ensure that users withdraw their purchases more deliberately and efficiently.
Final note

Again, this is not an excuse for anything. There are definitely points that MetaQuotes could improve: more flexible withdrawal options, better customer support and clearer communication. But it's also true that many of the obstacles users face come from outside the company, from national laws, financial regulations, banking policies and payment network rules.

Understanding this doesn't solve the problem, but it can help some people realise that the situation is more complex than it first appears. That alone might help reduce some of the frustration.

If anyone has more information or corrections to share, I'd be happy to read them. The more we understand, the better decisions we can make.

Take care.

 
Miguel Angel Vico Alba #:
Hi everyone,

I’ve seen a lot of confusion and frustration from users in different countries about why certain payment methods aren’t available on MQL5.com, why card withdrawals fail in many regions, or why bank withdrawals have such a high minimum. So I thought I’d share a personal perspective, based on experience and publicly available information. This is not official in any way, and I’m not trying to defend MetaQuotes. I’m just trying to shed some light on things that many users may not be aware of.

This isn’t just a problem in the US. People from Kenya, India, Argentina, South Africa and many other countries are affected by the same limitations. And often the reason doesn’t lie entirely with MetaQuotes, but with local laws, financial systems and payment networks.

Why isn’t PayPal supported?

Many users have asked for PayPal, but using it would create several serious challenges for a platform like MQL5:

  • PayPal allows buyers to reverse payments (chargebacks) even long after a transaction. This is risky for digital products that can’t be returned.
  • PayPal has a history of freezing funds without notice when it detects what it sees as irregular activity.
  • The fees are high, especially for cross-border transactions.
  • MetaQuotes manages its own internal payment system, and using PayPal would limit their ability to control disputes and account issues directly.
  • Certain trading-related services, such as signal subscriptions, may violate PayPal’s Acceptable Use Policy.

In short, PayPal just doesn’t fit well with how MetaQuotes operates.

Why can’t users in some countries withdraw to their Visa or Mastercard?

This is a common issue not only in the US, but also in places like Kenya, Argentina, India and others. Here are the main reasons:
  • Some countries have regulations that make it difficult or even illegal for residents to receive international payouts to local cards.
  • In the US and a few other regions, personal Visa/Mastercard accounts often don’t allow inbound payments from foreign companies. In the US, this is governed by the Bank Secrecy Act, and any company wanting to send funds to US-based cards must register as a money transmitter with FinCEN (Financial Crimes Enforcement Network).
  • MetaQuotes is not registered with FinCEN. That doesn’t mean they’re doing anything wrong, it simply means they haven’t established a legal entity in the US to operate under US financial law. Doing so would be extremely complex and expensive, and it’s not part of their business model.
  • In many countries, banks or card issuers automatically reject payments from companies linked to trading or investing, sometimes without any clear legal reason.
So even if MetaQuotes wanted to offer card withdrawals everywhere, in many cases they simply can’t.

Why is the minimum amount for a bank transfer $3,000?

This is another frequent complaint, but there are some practical and legal reasons for it:
  • International bank transfers (SWIFT) involve multiple fees, from the sender’s bank, intermediary banks, and the receiving bank. These fees can be substantial, making small withdrawals unprofitable for both the user and the company.
  • MetaQuotes must comply with anti-money laundering (AML) and know your customer (KYC) laws. These include the EU’s Directive 2015/849 and FATF recommendations that apply globally. One way to reduce risk is by avoiding large volumes of low-value transactions.
  • Processing many small transfers adds significant administrative overhead.
  • Setting a higher threshold helps ensure users withdraw in a more deliberate and efficient way.
Final note

Again, this isn’t meant to excuse anything. There are definitely things MetaQuotes could improve, more flexible withdrawal options, better customer support, and clearer communication. But it’s also true that many of the obstacles users face come from outside the company, national laws, financial regulations, banking policies and the rules of payment networks.

Understanding this doesn’t solve the problem, but it might help some people realize that the situation is more complex than it seems at first glance. That alone can help reduce some of the frustration.

If anyone has more information or corrections to share, I’m happy to read them. The more we understand, the better decisions we can make.

Take care.

100% its mql5. this day in age paypal is not the only payment system

 
Miguel Angel Vico Alba #:
I thought I’d share a personal perspective, based on experience and publicly available information.

Well said. I knew it due to my ABA accredited law degree. Most of this was posted in my Profile but I removed all of it so as not to have an apparent smear campaign against the maker of the best trading platform on Earth.

No, not MT4. MT5!😅

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