Windows 10 May 2020 Update (version 2004) released - activations for purchased Market products added

MetaQuotes
Moderator
235152
MetaQuotes  

On May 27, Microsoft officially released a major update of their operating system — Windows 10 May 2020 Update (version 2004). This update affects configurations and encryption keys similar to the installation of a new Windows operating system.

In order to protect Market products, the MetaTrader platform binds all data to the operating system and hardware of the computer, on which it is installed. Unfortunately, the update will make the launch of installed and activated Market applications impossible. Such applications will require a new activation, because all products are bound to an operating system. We have provided an additional activation for all products purchased from the Market regardless of the operating system, just like we provided activations after the previous release of Windows 10 October 2018 Update (version 1809).

Thus, MetaTrader Market users will not lose product activations after the installation of Windows 10 May 2020 Update (version 2004). Activations of demo products will also be lost, you will need to re-download such applications from the Market.

Sergey Golubev
Moderator
122440
Sergey Golubev  
As far as I remember - the users asked for additional activation for this Windows update.
Thanks a lot.
Mohammad Hossein Sadeghi
3269
Mohammad Hossein Sadeghi  

The update is not applied to all devices, does it have any effect on activations?

 

Alain Verleyen
41920
Alain Verleyen  
Mohammad Hossein Sadeghi:

The update is not applied to all devices, does it have any effect on activations?

 

We have provided an additional activation for all products purchased from the Market regardless of the operating system
Rateixeira76
106
Rateixeira76  

Hi, 

I installed the May 2020 Windows 10 update last night, I lost one activation for Exit Edge, and sent an email to Service Desk, and I didn't get it my additional activation. The Service Desk is not honoring what has been said about additional activation because of Windows 10 update.

Please, someone help!

Keith Watford
Moderator
31229
Keith Watford  
Comments that do not relate to this topic, have been moved to "Off Topic Posts".
Juvenille Emperor Limited
Moderator
17331
Eleni Anna Branou  
Rateixeira76:

Hi, 

I installed the May 2020 Windows 10 update last night, I lost one activation for Exit Edge, and sent an email to Service Desk, and I didn't get it my additional activation. The Service Desk is not honoring what has been said about additional activation because of Windows 10 update.

Please, someone help!

MQL5.com is crediting one extra activation in a universal way for all members and not individually, after a major windows update.

Thomas Kulbe
418
Thomas Kulbe  
Hello, I was also withdrawn an activation. do I have to do something for the extra activation or is it automatic?
William Roeder
25092
William Roeder  
automatic
Abdul Hakeem
488
Abdul Hakeem  
I am having a similar problem.
I cloned a HDD to an SSD, put the SSD back into the same laptop. Nothing has changed except the SSD, all the indicators I purchased for $1000 disappeared.

What the service desk said about binding to hardware and OS is not true.

I'm hoping they fix this as I cannot afford to waste any further activation on the same laptop
Sergey Golubev
Moderator
122440
Sergey Golubev  
Abdul Hakeem:
I am having a similar problem.
I cloned a HDD to an SSD, put the SSD back into the same laptop. Nothing has changed except the SSD, all the indicators I purchased for $1000 disappeared.

What the service desk said about binding to hardware and OS is not true.

I'm hoping they fix this as I cannot afford to waste any further activation on the same laptop
It is rules that everybody knows (rules for everybody):
the activation is per hardware configuration with OS.

Forum on trading, automated trading systems and testing trading strategies

Indicators and EA dissappeared after installing new drive

Sergey Golubev, 2020.09.23 18:33

Activation is per hardware configuration and per software configuration.

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Rules of Using the Market Service

The fact of creation of a secure version of the Product for the Buyer's equipment configuration is called Activation.

The Buyer purchases the right to activate a Product as many times as specified by the Seller at the moment of purchasing or renting this Product. For example, if a Product allows 20 activations at the moment of its purchase, the Buyers can install it on 20 different hardware + OS configurations even if the Seller will decrease this number afterwards.