how do I contact service desk - page 5

 

Hi

I'm back in Australia, how do I submit my new phone number? Thanks Clinton

 
Clinton Lance Peterssen #:

Hi

I'm back in Australia, how do I submit my new phone number? Thanks Clinton

https://www.mql5.com/en/users/clinton7/security

 
The site (MqL5) keeps coming up in html form. I tried pulling it up in three different browsers and still getting the same results. Here is the attachment as well. Need Help! 
Files:
IMG_2120.jpeg  8304 kb
 
247stocknow #:
The site (MqL5) keeps coming up in html form. I tried pulling it up in three different browsers and still getting the same results. Here is the attachment as well. Need Help! 

This is the discussion thread:
mql5 website not loading on my laptop

How the users solved it by themselves (related to this mql5 internet portal):
post and post  

And it is the general advice:

mql5 website not loading on my laptop - Can I get pop-up block on my laptop? This is how do I fix the problem?
mql5 website not loading on my laptop - Can I get pop-up block on my laptop? This is how do I fix the problem?
  • 2023.12.15
  • clinton921
  • www.mql5.com
We cleared the cache, tried 3 different browsers (chrome, firefox & edge) i have no pop-up blockers we removed firewalls even. I was just helping someone else with this same issue (website appearing as text only, affecting a specific pc but not other devices on the same internet connection) on another thread
 
I have a demo account on VPS, please assist me to add my live account on VPS
 
81408251 #:
I have a demo account on VPS, please assist me to add my live account on VPS

Once in a week -

Forum on trading, automated trading systems and testing trading strategies

VPS

Eleni Anna Branou, 2024.02.02 20:15

Yes, if you subscribe to MQL5 VPS, you can change the trading account is assigned onto, once a week.

https://www.mql5.com/en/vps/subscriptions



Launching MetaTrader VPS: A step-by-step guide for first-time users
Launching MetaTrader VPS: A step-by-step guide for first-time users
  • 2023.10.17
  • MetaQuotes
  • www.mql5.com
Everyone who uses trading robots or signal subscriptions sooner or later recognizes the need to rent a reliable 24/7 hosting server for their tradi...
 
I am very disappointed with mql5 almost canceling my account... I am creating a new personal job
(San Carlos EA 2025)  mql5 keeps telling me that I 

You have not attached the Requirements Specification yet

To continue work, compose and attach the Requirements Specification . when I akreadt duid it. I sent as a zip file, link, picture, ANYTHING AND I CANT ADVANCE!!!!!

PLEASE SOLVE THIS BUG

 
Forex Control #:
I am very disappointed with mql5 almost canceling my account... I am creating a new personal job
(San Carlos EA 2025)  mql5 keeps telling me that I 

You have not attached the Requirements Specification yet

To continue work, compose and attach the Requirements Specification . when I akreadt duid it. I sent as a zip file, link, picture, ANYTHING AND I CANT ADVANCE!!!!!

PLEASE SOLVE THIS BUG

You need to contact Service Desk. Typically, the Service Desk responds within a few days, although extended delays can happen if there’s high volume. Rest assured, they will get back to you.

NOTE: We’re all regular users, so we don’t have direct access to the Service Desk or their response timelines.

 
Forex Control #:
I am very disappointed with mql5 almost canceling my account... I am creating a new personal job
(San Carlos EA 2025)  mql5 keeps telling me that I 

You have not attached the Requirements Specification yet

To continue work, compose and attach the Requirements Specification . when I akreadt duid it. I sent as a zip file, link, picture, ANYTHING AND I CANT ADVANCE!!!!!

PLEASE SOLVE THIS BUG

Check carefully this article about creating an order in the Freelance section, in case you missed anything.

https://www.mql5.com/en/articles/4368

How to create Requirements Specification for ordering a trading robot
How to create Requirements Specification for ordering a trading robot
  • www.mql5.com
Are you trading using your own strategy? If your system rules can be formally described as software algorithms, it is better to entrust trading to an automated Expert Advisor. A robot does not need sleep or food and is not subject to human weaknesses. In this article, we show how to create Requirements Specification when ordering a trading robot in the Freelance service.
 

Hi,

I would also like to talk to support. I opened up a forum topic before but it was removed. I was chatting through messages with an EA developer and all of a sudden I was banned from sending messages. I assume it must be some bug. Without the possibility of talking to the different EA developers the EAs are useless, as I really need help with setting them up properly.

Can someone look into that?

Thanks. Job